Skip to content
MagCloud

MagCloud Reviews

www.magcloud.com
What is your customer experience with MagCloud?

MagCloud Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

MagCloud has a 2.2 star rating from 5 reviews; sentiment is mostly negative with recurring issues around customer service, website access, and high price levels.

Key Takeaways for Future Customers

  • MagCloud reviews note excellent print quality but inconsistent shipping and support.
  • Expect possible email or login problems and limited phone support; consider local printers if timeline is critical.
  • Be prepared to track billing, refunds, and dispute processes closely before ordering.

Negative Feedback / Risk Areas

  • Frequent customer complaints about delayed shipping and no responses.
  • Reports of charged orders without confirmation and refund disputes.
  • Website and account access issues complicate ordering and password recovery.

Positive Feedback

When operations work, customers cite great printing results and high product quality.

View full overview ›

Media from reviews

MagCloud - Charged but no confirmation email
View all media ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Show reviews that mention
order access password email links emails flag marketing fact quality
Filter review
Sort by
Anitra B Dxn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Los Angeles, California

Bad customer service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I was in a magazine where the author misspelled my name, and the magazine layout was horrible. The magazine author told me she was not editing the magazine.

This company told me they will not refund me and will fight my dispute. Rude, money-hungry company!

Loss:
$14
Cons:
  • Very self centered
  • And do not listen to customers issues

Preferred solution: Full refund

View full review
Anonymous
map-marker Greer, South Carolina

Late Shipping and No Responses

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Shipping delays for weeks, slow responses, no phone support, a 5-week late order with disputed charge, and high product quality when delivered.

I have been using mag cloud for years and for some reason since november 2025 they have been absolutely awful! Shipping delays for WEEKS, no responses for days and days, and the fact that they don't have a phone number is red flag number one.

They've never been this bad, but my order is 5 weeks late, I'm getting no help, and I've had to dispute my card charge at this point, and I've had to spend more money to get my marketing materials for events on time.

It's been so frustrating because their quality is next level, insanely good products when they are on. But it won't matter if they continue to treat customers the way they have been.

User's recommendation: Find someone local

View full review
Lou O Mta

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Old email not working or able to log in to MagCloud

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Old emails don't work; I can't receive reset links, and I've provided louoates1@***.com to delete old emails so I may order again.

Old emails not working and not allowing me access to you. So I cannot receive any change password or username links you sent me.

My new (and working) email: louoates1@***.com. Can you delete all my old emails to my new one so that I may order again?

User's recommendation: Great printing results but I WISH THEY HAD TELEPHONE CUSTOMER SERVICE.

View full review
Emily M Bki

Charged but no confirmation email

MagCloud - Charged but no confirmation email

Hello,

You have charged me for a magazine but I did not receive a confirmation. I don't know what to do with this. Help!

-Em

Loss:
$70

Preferred solution: Deliver product or service ordered

View full review
Jaimie W Xhq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Shipping and printing question

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I want to know if the printing status accurate for my book order and when will I receive a tracking number.I need this book on the 20th please.

View full review
Jayron Kct

Ssue about name appearing on online picture - Men Cruze Magazine

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - A name is shown with a photo in an online journal.
  • - No consent was given, and the removal request remains unsuccessful.

I am on a picture in one of the online journal. The problem is that my name is showing. I am simply requesting that my name is gets removed from the page so I dont appear on online researches anymore (especially as I never gave my agreement about that) but without success

Preferred solution: That my name get removed from the pictures as I never gave my agreement about posting, especially with my name

View full review
Angie J Hii

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Trying to buy a magazine

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Trying to buy a magazine im in the magazine is sultry model mangazine it wont confirm my email plz help

Preferred solution: Deliver product or service ordered

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article