
Unclaimed
Magazine Store Reviews
40
CLAIMED LOSSES
5
TOTAL REVIEWS
Magazine Store Reviews
New Reviewer
Cancel auto renewal
Removing auto renewal. I was not able to reach anyone and had to pay to contact the business. They do not take phone calls and it seems impossible to do what I was trying to do.
User's recommendation: No customer service.
ID
Location
Duluth, Minnesota
Never received subscription
Ordered PC Gamer in October. Money was deducted from my account the next day. Never received the magazine. After contacting customer service they told that I HAD TO CONTACT THE PUBLISHER MYSELF! NO OFFER WAS EVER MADE TO REFUND MY MONEY! RIDICULOUS! TOTAL SCAM
User's recommendation: Don’t use this company.
ID
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerNever got my magazine and I paid the subscription
I paid the subscription for Better Home and Gardens and the Magazine Store never sent me the magazine
ID
Loss
$10
Preferred solution
Deliver product or service ordered
Am not subscribed to any of your magazines but i noticed my bank account was deducted 19
90 $,how do i get my money back.i don't know who gave my details and was very upset,nobody has ever told me about it,plus am not a good reader.
ID
Location
Powder Springs, Georgia
New Reviewer
Backordered issues never shipped/received or damaged.
I ordered five back issues of EW magazine in on October 9th in two separate orders from magazine.store where I was directed from EW's website. I received the first two magazine about 3 weeks later, but both had been damaged in shipping. Not ideal when they were meant to be gifts. Of the other three magazines, one finally arrived after about 5 weeks... then nothing. The other 2 magazines never turned up. There was no contact information on the confirmation email, so I disputed the charges with my credit card company. Eventually, through some digging, I found a contact form, but still haven't heard anything back. Bad enough that two of the magazines were damaged in shipping, but very concerned that it does not appear the last two magazines were shipped at all.
ID
Location
Miami, Florida
Service
Magazine Store Shipping Service
Pros
- Prices seemed reasonable
- Variety of back ordered magazines supposedly available
Cons
- 2 magazines were received damaged
- No easy way to contact customer care
- 2 magazines never arrived at all
Reason of review
Problem with delivery
Loss
$30
Preferred solution
Full refund
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