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New Reviewer

Never fulfilled paid subscription

Update by user Apr 15, 2021

Customer service contacted me a month ago. Stated in writing they would credit my account and restart my subscription.

My account has still not been credited. I doubt I will see the magazine show up in 6-12 weeks as they said. They asked me to update this review.

I will be happy to enclose their comments as I have them on file So I am..but once again not able to recommend them to anyone. That wont happen til they hold up their financial commitment in crediting me and fulfilling the subscription...so suspecting thats not going to happen

Original review posted by user Apr 15, 2021
1 year subscription was cancelled. After hours of trying to figure out why and who to contact, found phone number on credit card bill. Was then sent to an email address. Finally, received email from customer support saying that it was an error and they would credit my account and restart my one 1 year subscription( I only received 1 month of my year paid in full subscription). Well...its been a month and my account has still not been credited. Seriously..how long does that take?? I doubt I will see the magazine they are assuring me they will send. Which leads me to believe this is a company that is a scam and unreliable. They asked me to edit my previous review of their company...my response to that is I will only do that if and when they hold up their end of the financial transaction and I receive my magazines. Im not holding my breath. Be smart..dont waste your time and money

User's recommendation: Dont do business with them!

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ID
#2504366 Review #2504366 is a subjective opinion of poster.
Location
Windsor, Connecticut

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Subscription cancelled for no reason

Update by user May 06, 2021

Company has still not credited my account nor have I received the magazine.

Update by user Apr 06, 2021

Magazine bargain club responded to my negative review saying they are not a scam. I was told to send account number and name to resolve problem quickly. Still waiting on a redlinse as they already have all that info.

Original review updated by user Apr 06, 2021
I ordered a people magazine yearly subscription from this company. We received a total of 6 issues and then they stopped. When I phoned People Magazine customer support they informed me a company called Synapse had cancelled my subscription. I phoned Synapse and they told me that I had paid using Air Alaska miles to buy the magazine subscription. That is completely false. I never flew alaska air nor do i have any association with it and i used a credit card to purchase. I went around and around with the Synapse customer support agent. They were nice but could do nothing. I checked my credit card statement and found phone number for magazine bargain club. Of course they were not taking calls but I sent an email. I received email saying there was a glitch and some subscriptions had been accidentally cancelled. I read a review on here that said they had received same response and their situation was exactly like mine. They had no resolution Sounds like this is a true ripoff. Their email asked if i wanted to continue my subscription. I responded yes but have since received non deliverable mail to their mailbox from our mail server. I am not expecting a positive resolution to this. Its a scam and would recommend you do not order from this company.

User's recommendation: Do not do business with them.

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ID
#2492007 Review #2492007 is a subjective opinion of poster.
Location
Windsor, Connecticut

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