New Reviewer

Very sad day

Mag Instrument - Very sad day
Mag Instrument - Very sad day
The wife got me a Maglite AA cell flashlight in the last year or so. I have Maglite flashlights that are 20 plus years old.... this one is... (was) led, first for me from Maglite, I have to say that it is not any better than the cheap stuff you get from harbor freight. 2nd set of batteries and when I turned it on it was bright fa split second then dim like it had dead batteries. I cleaned, polished and made sure no corrosion and no improvement. Tried over and over and finally it quit working altogether. Real problem is that the led won't come out to be replaced. I have a harbor freight led that I left in a deep freeze for 4 days in the on position and it was still on and working when I found it today but not the Maglite. Very disappointing. I have not tried to warranty but should not have to, stuff should work as intended. Better spending a couple of bucks at harbor freight or one of them than 20 on something that no longer lasts 25+ years like it should. I'm over 50 and still have Maglite flashlights around from when I was a teenager!

User's recommendation: Try harbor freight. Never been a fan but after 6 or so years it is still working.

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ID
#2251197 Review #2251197 is a subjective opinion of poster.
Product
Mag Instrument Flashlight
Pros
  • Long lasting battery life
  • Bright
Cons
  • Not replaceable led
  • Fails
Preferred solution
I suggest that a better product that doesn't fail. Of my many Maglite products over the years this happens to be the first that sucks. I have bought them for every vehicle I have owned, every child I have ever had and every house I have lived.

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New Reviewer

Dishonest Company

Update by user Sep 07, 2019

No contact from Maglite to date. They are a bottom of the barrel Company.

They do not stand behind their product even with their Lifetime Warranty.

They offered to replace broken flashlights for twice the cost as I could purchase them on Amazon as a regular buyer. DO NOT EVER PURCHASE ANYTHING FROM THIS SLIMEBALL COMPANY.

Update by user Aug 10, 2019

Maglite refuses to do anything to stand behind their products.

Original review posted by user Aug 08, 2019
Maglite does not stand behind their products. Returned 2 Flashlights under warranty. Cost me $20 in postage to return. Will not honor their warranty. Offered to replace flashlights at TWICE the amount I could purchase them for on Amazon. DO NOT PURCHASE ANY MAG PRODUCTS.
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ID
#1616961 Review #1616961 is a subjective opinion of poster.
Location
Crisfield, Maryland
Cons
  • Does not stant behind products
Reason of review
Warranty issue
Loss
$80
Preferred solution
Full refund

Maglite does not stand behind its product

I bought 2 Maglite XL200 led flash lights in 2013. Within 6-8 months both flashlights failed with the same problem. the on switch started to short and then failed and would not turn on. I sent both flash lights back to Maglite in the same box. The fixed one flash light but said it was not really their problem but that they fixed it anyway for me at no charge. The 2nd flashlight they said that the Duracell batteries (that came in in it) failed and ruined the flashlight and I was out of luck! These flash lights are $35 each. I bought 2, both failed in 8 months, same problem. I called and talked to people all the way up to Anthony Maglica's mistress that runs the front office and I was shut down on every attempt to get them to do the right thing by their customers. Maglite does not stand behind their known defective products! Do not buy MagLite's
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ID
#487584 Review #487584 is a subjective opinion of poster.
Location
Carrollton, Texas
Product
Mag Instrument Flashlight
Loss
$35

About

Mag Instrument Warranty
To read more: https://maglite.com/support/warranty/
Mag Instrument Terms of Service
Restrictions on Use of Downloaded Material: The Client are permitted to download onto The Customer's computer any part of the content of this website for The Client's private, personal, non-commercial use. The User may not, however, (a) distribute or transmit any such contents on or off line; (b) modify, reuse or repost any such contents; (c) remove any notations on downloaded materials which constitute notice or explanation of copyright, trademark, trade dress, patent or other intellectual property rights; (d) use such contents for any public purpose, even if non-commercial; or (e) attempt to decompile, reverse-engineer or otherwise disassemble any software or other content on this website. Rights in Contents of This Website: All text, audio and video components of the contents of this website are protected by copyright in the United States of America and under various foreign laws and treaties. The Client may not use Mag's copyrighted materials except in accordance with these "Terms and Conditions." Some of the contents of this website are the subject of copyright, trademark, publicity, privacy and other rights owned by other parties besides Mag and are used by Mag with permission. Use by The User of Website of such materials other than in accordance with these Terms and Conditions may infringe the rights of such other parties.
To read more: https://maglite.com/terms
Mag Instrument Privacy Policy
Customer Service In order to provide The Customer with the best possible customer service, Mag Instrument may collect Information from The Client which information will be used only for the purpose of solving The Customer's customer support inquiry and/or responding to The User's questions or request for additional information. Resume Submission maglite.com allow for the online submission of resumes. Personal information collected from resumes will be used solely for the purpose of accepting and evaluating candidate submissions for job openings. The information may be shared within the organization and is not subject to the terms of this Policy. Information collected includes The User's customer information necessary to complete a purchase, including credit card information and billing information associated with a credit card, as well as shipping information.
To read more: https://maglite.com/privacy
Top Mag Instrument Products

Flashlight

Mag Instrument Pros and Cons

Pros: Long lasting battery life, Bright

Cons: Not replaceable led, Fails, Does not stant behind products

Summary

Mag Instrument is an iconic brand of flashlights made in US. Throughout its 30 year history, Mag Instrument has been creating top notch products and upgrading existing offerings to better suit customers’ needs. Having its global head office in Ontario, California, Mag Instrument Inc earned a reputation of a trusted partner for thousands of domestic customers and international buyers. The story of Mag Instrument started when Anthony Maglica opened the doors of its small store with the business growing to one of the leading American employer offering hundreds of job opportunities to fellow citizens across the country.

Mag Instrument reviews and complaints

Mag Instrument is ranked 298 out of 1937 in Appliances and Electronics category

Area Served

Worldwide

Payment Methods

VISA

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