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Mafia Bikes

Mafia Bikes

www.mafiabike.com
What is your customer experience with Mafia Bikes?

Mafia Bikes Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Mafia Bikes has a 1.3 star rating from 5 reviews and overall sentiment is negative, with consumers citing high price and frequent problems with parts, assembly, and order fulfillment.

Positive Feedback

Customers note the bikes themselves are good for riding and several reviews call the models "nice" and "really good for riding."

Negative Feedback / Risk Areas

  • Multiple Mafia Bikes reviews mention missing parts and damaged components on delivery.
  • There are repeated Mafia Bikes customer complaints about poor customer service and slow or no refunds.
  • Some reports cite unclear confirmation, billing and order tracking problems.

Key Takeaways for Future Customers

  • Expect to inspect shipments carefully on arrival and be prepared to pursue refunds or replacements.
  • Contact customer service early; resolution may be slow and replacements may not match original parts.
  • Consider the high price against reported service and parts reliability before purchase.
View full overview ›

Media from reviews

Mafia Bikes - Horrendous customer service
Mafia Bikes - Horrendous customer service - Image 2Mafia Bikes - Horrendous customer service - Image 3Mafia Bikes - My bike came in today and it's missing a bolt for the wheel and it's...Mafia Bikes - RgjrgjrngrnjMafia Bikes - My bike came with 27.5 forks and I order a 29 inch bomma.Mafia Bikes - My bike came with 27.5 forks and I order a 29 inch bomma. - Image 2
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bike customer service wheel kit rotor service cycle failure kit brands manufacturing
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Jacob C Kxl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Saint Albert, Alberta

Missing bike part when i bought it

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They didnt give me my bar pad thats supposed to come with the bike deadass boutta sue them this *** is *** me off

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Pros:
  • Nice bike
Cons:
  • Terrible service

Preferred solution: My bar pad

Cheril Qrw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Saint Albert, Alberta

My break doesn’t work

It came and break didnt work I didnt do anything to it and then I went Halfords to see how much it will be to get it fixed they want 50 quid

View full review
Loss:
$40
Pros:
  • Really good for riding
Cons:
  • Hard to get a hold of them

Preferred solution: Price reduction

Jillyn Kdi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Horrendous customer service

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Mafia Bikes - Horrendous customer service
Mafia Bikes - Horrendous customer service - Image 2
Mafia Bikes - Horrendous customer service - Image 3

I received Bomma 27.5 inch Spottie Peach Wheelie Bike on 5/14/24, had it assembled and inspected by Brands Cycle on 5/21/24, and picked it up on 5/28/24. Unfortunately, on 6/19/24, the bike experienced a significant failure when the thread attaching the rotor to the rear wheel snapped, rendering the bike unusable.

The bike shop indicated that the issue most likely had been due to a manufacturing defect, particularly noting the absence of blue thread lock on the rotor bolt.

Despite this bike being practically new, and having only been ridden for three weeks, the response from Stomp after sales indicated that the damage is not covered under warranty. I find this decision highly unsatisfactory given the potential safety risk involved and the high cost of the bike.

I was offered a replacement wheel kit that does not match the bike's original color scheme, which I find unacceptable.

Additionally, the black wheel kit, which would have been an appropriate replacement, is not available until September well after the incident occurred at a cost of $70 to me and that I would also have to find a rotor myself as they do not have that. Poor customer service and still no resolution.

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ijoijrf r

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Rgjrgjrngrnj

Mafia Bikes - Rgjrgjrngrnj
Contains 1 confidential file for company representatives

gnrjgjrkgjenjgnjngjrngjrngjgjngrnjrjnrjnrgjrnjjngnjrjnnjgrjnngjrjnnjgjnrjngjnrjngjnrjngjnrjngjnrjngjrjnjgjnrnjgnjrjngjnrnjgjnrnjgjnrngjjrgjnrnjjgnrjgnrjngrjngjrngjrngrjgnjrngjrgnjrgnrjgnjrngrjgnjrngjrgnrjngrjngjrgnrjngjrngjrngrjngjrngrjgnrjngrjngjrngjrngjgnrjgrnjgrnjgrjrgjnrgjnrgjnrgjnrgjnrgjngrjnrgjnrgjgrungr

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Pros:
  • Rf5gwwwwwwwwwwwwred
Cons:
  • Rffr3qf43tqr3wreds44tgf

Preferred solution: Deliver product or service ordered

User's recommendation: rnjrnjrjntgrgr rgrgrgr

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Gilroy, California

My bike came with 27.5 forks and I order a 29 inch bomma.

Contains 4 confidential files for company representatives

I was assembly the bike and the wheel got stuck on the forks so can mafia bike send new forks for my 29 inch mafia BOMMA my address is {{Redacted}} and I broke my ankle and I what mafia to send a care package and another thing the bike came with broken forks washers and can mafia send it in the care package.

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User's recommendation: Good bike but some issues with some bikes

Angel R Aej

My bike came in today and it's missing a bolt for the wheel and it's missing both of the pedals

Mafia Bikes - My bike came in today and it's missing a bolt for the wheel and it's...

When the bike came in the box was open from the top and Ive ordered from this website before and it came with a box that had some other things with and it didnt come with that either I realized that things were missing as I was putting my bike together and the bike came with the brakes on the left instead of the right thats not really a problem though.

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Preferred solution: I would like to get the missing bolt delivered and pedals

Jake Y Vxl

God bikes

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I would like to be sponserd by mafia bikes and for them to send me a 29 inch bomma for my YouTube @jakeyoung959 as I have to use my mates

View full review
Loss:
$550
Pros:
  • Good bikes
Cons:
  • Website lags

Preferred solution: Full refund

User's recommendation: Buy there bikes

Junior E Eof

No confirmation of purchase

Confirmation and shipping date.

Please. Thank you.

Just patiently waiting.

Thank you very much.

Cant wait to receive this bike.

View full review

Preferred solution: Price reduction

Brady A Bcy

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Because you responded to me fast

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Mafia Bikes - Because you responded to me fast
Mafia Bikes - Because you responded to me fast - Image 2
Contains 1 confidential file for company representatives

when I got my Medusa it came without a seat or seat post, there was left hand back breaks,scratches,and a bent rim they said I got one of the uk versions of the bike can I return it and get a USA version

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Edgardo A Tex

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Order

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Contains 1 confidential file for company representatives

My son order bike parts he paid 189.00 never got his order. He has contacted the company many time and they have yet to resolve the problem.

We have ask to have a refund for non received item and they have is yet to do that.

We have contacted our bank at this point. My son has been waiting for over 8 month now.

View full review
Loss:
$189

Preferred solution: Full refund

User's recommendation: Do not order

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