Made In Cookware
Made In Cookware Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Made In Cookware has 3.3 star rating based on 7 customer reviews. Consumers are mostly neutral.
67% of users would likely recommend Made In Cookware to a friend or colleague.
- Rating Distribution
Pros: Excellent quality products, Tbd.
Cons: Received an improperly manufactured product, Terrible customer service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Made In Cookware has 3.3 star rating based on 7 customer reviews. Consumers are mostly neutral.
67% of users would likely recommend Made In Cookware to a friend or colleague.
- Rating Distribution
Pros: Excellent quality products, Tbd.
Cons: Received an improperly manufactured product, Terrible customer service.Recent recommendations regarding this business are as follows: "Buy from this company they stand behind what they sell.", "The cost is WEE high, but the quality is WAY high! You will not be disapointed!", "Be careful", "Sad to say, I can’t recommend Made in.", "inspect and assemble the grill before leaving the place of purchase.".
Most users ask Made In Cookware for the refund as a solution to their issues.
Review authors value the most Diversity of Products or Services and Layout of Store. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top Made In Cookware Reviews
"Delivered issues"
Im really worried that the bowls I ordered will never make it to the correct address MY HOME. They were delivered to an address where the occupants are out of...
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Verified Reviewer
Would like talk to love agent please
I received a survey reward coupon for $20.00 from Made-in via email a few days ago. I cannot find it now.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Suffolk, Virginia
I have left several texts and no response.
My cutting board is cracking and is warped. What are you going to do ?
Why are you making so difficult??? I have bought many items from you and I love them all.
Please take the time needed to respond .
Thank you,
Judy Fortner
Norfolk, Virginia
Bought a cutting board it has cracks in it.
I dont know what happened. I gave it as a zzz gift to my daughter and bought me a new one.
Thats when she told me its cracking.I love this company and have bought many things from you.I tell people all the time about the company. I truly feel something needs to be done to compensate for the problem.
User's recommendation: Buy from this company they stand behind what they sell.
Liberty, South Carolina
Twos alike
I did receive both orders. I kept all in the first, and pulled out two sets (leaving two sets) glasses.
Now I need to know how to label the returning box of items when I take them to UPS.
I love Made In and now have almost everything you make! Thank you very much.
User's recommendation: The cost is WEE high, but the quality is WAY high! You will not be disapointed!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Delivered issues
Im really worried that the bowls I ordered will never make it to the correct address MY HOME. They were delivered to an address where the occupants are out of town for two months and I need this addressed ASAP. Not two days from now
Preferred solution: I would love it if I received what I ordered at my address same as the billing address
User's recommendation: Be careful
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Rochester, New Hampshire
Want to place order, but a couple items arent in stock
Want to talk to a live representative. I want to place an order while the sale is in tact, but missing a couple items that aren't in stock. Want to make purchase when it's complete.
Birmingham, Alabama
Question about gift card sent to grandson order # 127****
We have not made contact with anyone at this point. We were wanting to make sure that our grandson and his wife were sent the gift card.
We are going to see them tomorrow. Thank you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Was assured of restock and line was discontinued
I have purchased ALL of my pans, stainless steel AND carbon steel, 2 FULL SETS of blue-rimmed tableware for my home including plates, entree plates, side plates, appetizer plates, mugs, wine glasses (red and white) and serving dishes from Made-In . I was in the process of doing so for my lake house and despite ordering and now using as much of the full set as I could, was told VERY CLEARLY that the black-rimmed rim stock would be refilled at the end of July.
Now I have less than half a set of black-rimmed tableware that is incomplete and now never will be? What the *** am I going to do??
The stuff I have bought is up the mountain, boxes long gone and Im stuck with a set the is less that half complete! Ive bought EVERYTHING for my kitchen from these guys and love all their stuff but this is absolute madness!
- Excellent quality products
- Terrible customer service
Preferred solution: Full refund
User's recommendation: BUYER BEWARE
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Tried to cancel as soon as I ordered it but was told it was too late as it was already packed.
I ordered a set but found out that my son had already ordered a set. Tried to cancel the very next morning as soon as they opened but was told that it was too late
Was told it was already packed and had to wait so I could return it.
Preferred solution: I just don’t want the set. I want to stop the order and get my money back. We don’t need two sets.
User's recommendation: Sad to say, I can’t recommend Made in.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Seattle, Washington
Return
I was going to exchange an item (my husband ordered a wok rather than a frying pan. However it seems that you construct your website such that this is impossible. Now I only want to return the wok,
User's recommendation: Do not deal with Made In
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Park City, Utah
Request properly manufactured leg stand for a Carbon Steel Griddle
Dear Made In CS:
I am requesting replacement of one leg stand for a Carbon Steel Griddle due to a manufacturing defect. I visited Austin this past weekend and was given a Carbon Steel Griddle as a gift.
On assembling the grill, I found that one of the stainless steel leg stands was improperly manufactured. The leg stand was bent at the "U" (at the top of the bi-pod) at an incorrect place, causing one leg to be longer than the other and misaligning the griddle slots.
I am asking for one replacement leg stand delivered to me, as this is the easiest way to correct this issue.
- Tbd
- Received an improperly manufactured product
Preferred solution: A properly manufactured replacement leg stand.
User's recommendation: inspect and assemble the grill before leaving the place of purchase.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Cancel order # 107****
Need to cancel my order before shipping please.
The order number is #107****.
Order date was Sunday, September 3, 2023.
Preferred solution: Full refund
User's recommendation: Highly recommend!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Barrie, Ontario
Return items that were returned back to me by US Customs
Hello,
I purchased quite a few items and received a return label that was rejected by your USA customs. They sent the parcel back to me while I was away on holidays.
I reurned yesterday. I called DHL to find out the reason and they informed me that the parcel was held at US customs in Cincinatti because the return label didn't have enough Made In company information.
I have called your help support line numerous times and the message plays with a prompt disconnect after the message. I have sat on hold with our online chat with no repsonse.
I have sent emails to your company with no response. I am getting very frustrated and worried about this return.
Please call me at 705-770-****
I have ordered the items through our company 261**** Ontario Inc.
User's recommendation: poor customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Bellevue, Washington
I need to speak with a rep
I have not received an item ordered four weeks ago and have had no response from multiple email attempts.
User's recommendation: Order at your own risk
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Bad customer service
I placed an order, but it was canceled on their end and now I have been waiting well over a week for almost $3000. They refunded me $309 the day they canceled the order but can't do the rest for over a week?
Customer service does not respond and is no help regarding the situation claiming that the refund has been completed. On top of that, if you have any questions good luck getting an answer within the day because customer service responds to my chat days later through email.
In addition to that emails I sent have not even been responded to. The purchase was supposed to be a gift, how am I supposed to purchase another gift without my money!!??
- Terrible customer service
Preferred solution: Full refund
User's recommendation: Do not purchase anything from this company
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