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Madd Gear

Madd Gear

www.maddgear.com
What is your customer experience with Madd Gear?

Madd Gear Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Madd Gear has 1.0 star rating based on 1 customer review and a 100% unfavorable rating distribution. Consumers are mostly dissatisfied. Pros noted are product aesthetics; cons center on poor customer service and a clear recommendation: "Do not buy".

Positive Feedback

Products are praised for their aesthetics in Madd Gear reviews.

Negative Feedback / Risk Areas

  • Madd Gear customer complaints cite unanswered warranty emails and voicemails.
  • Warranty department described as virtually useless and unresponsive.
  • Chat bot and voicemail are reported as ineffective communication channels.

Key Takeaways for Future Customers

  • Expect good looks but limited post-purchase support.
  • Do not rely on customer service for warranty or issues.
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Media from reviews

Madd Gear - Warranty
Madd Gear - Warranty - Image 2Madd Gear - Warranty - Image 3
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Warranty

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Madd Gear - Warranty
Madd Gear - Warranty - Image 2
Madd Gear - Warranty - Image 3
Updated by user Nov 16, 2023

Unresolved. Maddgear never responded

Original review Nov 01, 2023

Email and voicemail go unanswered. Warranty department is virtually useless.

Buyer beware. Chat bot is useless, voicemail box is full.

Pros:
  • Aesthetics
Cons:
  • Poor customer service

Preferred solution: Front wheel for urban glide

User's recommendation: Do not buy

View full review

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