Madame Bridal Reviews
Madame Bridal Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Madame Bridal reviews show a 1.7 star rating from 1 review, 100% unfavorable; consumers are mostly dissatisfied and recent recommendation is do not purchase.
Key Takeaways for Future Customers
- High price level for gowns and limited customer support.
- Order timing may not prevent delivery issues; check return policy before buying.
- Madame Bridal reviews warn about flawed dresses and exchange difficulties.
Negative Feedback / Risk Areas
- Customer complaints about defects on arrival and stuck tags in zippers.
- Strict 5 day return policy and poor customer service handling of exchanges.
Positive Feedback
Reviewers value the website presentation, though satisfaction with product and returns is low.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Madame Bridal reviews show a 1.7 star rating from 1 review, 100% unfavorable; consumers are mostly dissatisfied and recent recommendation is do not purchase.
Key Takeaways for Future Customers
- High price level for gowns and limited customer support.
- Order timing may not prevent delivery issues; check return policy before buying.
- Madame Bridal reviews warn about flawed dresses and exchange difficulties.
Negative Feedback / Risk Areas
- Customer complaints about defects on arrival and stuck tags in zippers.
- Strict 5 day return policy and poor customer service handling of exchanges.
Positive Feedback
Reviewers value the website presentation, though satisfaction with product and returns is low.
Media from reviews
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
$850 dress flawed
- - Bought an $850 Sherri Hill gown in November; it arrived with a flaw and a tag stuck in the zipper.
- - They refused an exchange due to a 5-day return policy.
Nothing has happened, no one has attempted to resolve the problem. I have gotten my credit card company involved.
I purchased a $850 gown in Nov as a Christmas gift. It was a huge surprise for my daughter.
I ordered in November to ensure delivery for Christmas. When she opened on Christmas we saw there were some flaws which cause a slight bump) in the dress and the tag was stuck in the zipper.They refuse to help me. I dont understand why they wont send it back to the designer, Sherri Hill, is beyond me.
I am not asking for my $ back, I want them to exchange it, but they are sticking to their 5 day return policy. Buyer Beware, they are totally unreasonable, and refuses to call me!
- Sells flawed merchandise
Preferred solution: Exchange the dress for one that is not flawed
User's recommendation: Do not purchase, they sell flawed dresses.
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