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Madame Bridal

Madame Bridal

madamebridal.com
What is your customer experience with Madame Bridal?

Madame Bridal Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Madame Bridal has 1.7 star rating based on 1 customer review. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Do not purchase, they sell flawed dresses.".

  • Review authors value the most Website. Consumers are not pleased with Customer service. The price level of this organization is high according to consumer reviews.

Media from reviews

Madame Bridal - $850 dress flawed
Madame Bridal - $850 dress flawed - Image 2
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Stacey B Fbd

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$850 dress flawed

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Madame Bridal - $850 dress flawed
Madame Bridal - $850 dress flawed - Image 2
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Updated by user Feb 02, 2023

Nothing has happened, no one has attempted to resolve the problem. I have gotten my credit card company involved.

Original review updated Jan 03, 2023

I purchased a $850 gown in Nov as a Christmas gift. It was a huge surprise for my daughter.

I ordered in November to ensure delivery for Christmas. When she opened on Christmas we saw there were some flaws which cause a slight bump) in the dress and the tag was stuck in the zipper.They refuse to help me. I dont understand why they wont send it back to the designer, Sherri Hill, is beyond me.

I am not asking for my $ back, I want them to exchange it, but they are sticking to their 5 day return policy. Buyer Beware, they are totally unreasonable, and refuses to call me!

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Cons:
  • Sells flawed merchandise

Preferred solution: Exchange the dress for one that is not flawed

User's recommendation: Do not purchase, they sell flawed dresses.

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