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$850 dress flawed

Madame Bridal - $850 dress flawed
Madame Bridal - $850 dress flawed
Madame Bridal - $850 dress flawed
Update by user Feb 02, 2023

Nothing has happened, no one has attempted to resolve the problem. I have gotten my credit card company involved.

Original review updated by user Jan 03, 2023
I purchased a $850 gown in Nov as a Christmas gift. It was a huge surprise for my daughter. I ordered in November to ensure delivery for Christmas. When she opened on Christmas we saw there were some flaws which cause a slight bump) in the dress and the tag was stuck in the zipper.They refuse to help me. I dont understand why they wont send it back to the designer, Sherri Hill, is beyond me. I am not asking for my $ back, I want them to exchange it, but they are sticking to their 5 day return policy. Buyer Beware, they are totally unreasonable, and refuses to call me!

User's recommendation: Do not purchase, they sell flawed dresses.

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ID
#4268001 Review #4268001 is a subjective opinion of poster.
Cons
  • Sells flawed merchandise
Preferred solution
Exchange the dress for one that is not flawed

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