Mad River Mountain
Mad River Mountain Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mad River Mountain has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
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Verified Reviewer
Rip Off
I took my son to a private ski lesson last weekend, I booked a 1 hour private lesson ($65) in this resort, by mistake (or so I thought at the time because the web is not very intuitive) I acquired a day lift ticket ($44). When I got there I picked up my son's ticket and asked the employee about this, the employee responded that the day lift ticket was included in the private lesson (which made total sense, who is going to pay $100 for 1 hour) and that I could ask for a refund.
When I got home I contacted the Customer Service team and they told me that was not the case, that every person needs a day lift ticket to even be in the ski resort even if you're just there for 1 hour and even if you have paid for the private lesson. Bottom line: I think paying over $100 for a 1 hour lesson is a rip off, and even if this is not the end of the world I wanted to warn other skiers about this ski resort rude personnel and to encourage people to leave reviews such as this.
Preferred solution: Let the company propose a solution
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