Macroplant
Macroplant Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Macroplant has a 1.7 star rating from 1 review with a 100% unfavorable distribution; consumers report the iExplorer product does not work and most are dissatisfied.
Positive Feedback
Few reviewers noted initial functionality when first purchased, but recent reports praise no ongoing support.
Negative Feedback / Risk Areas
- Customers report unresolved technical failures and product not working, cited in Macroplant reviews and iExplorer complaints.
- Users describe poor customer service response and delayed or absent support emails.
- Consumers raise issues with billing, refunds, and cancelling subscriptions within trial periods.
Key Takeaways for Future Customers
- Expect limited or email-only support and verify refund policies before purchase.
- Search Macroplant customer complaints and confirm subscription cancellation procedures to avoid billing problems.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Macroplant has a 1.7 star rating from 1 review with a 100% unfavorable distribution; consumers report the iExplorer product does not work and most are dissatisfied.
Positive Feedback
Few reviewers noted initial functionality when first purchased, but recent reports praise no ongoing support.
Negative Feedback / Risk Areas
- Customers report unresolved technical failures and product not working, cited in Macroplant reviews and iExplorer complaints.
- Users describe poor customer service response and delayed or absent support emails.
- Consumers raise issues with billing, refunds, and cancelling subscriptions within trial periods.
Key Takeaways for Future Customers
- Expect limited or email-only support and verify refund policies before purchase.
- Search Macroplant customer complaints and confirm subscription cancellation procedures to avoid billing problems.
Sacramento, California
No one responded back
My system crashed I had to rebuild it and restall the software which I did but when trying to activate it it wont let me my license its saying exceed. Please help I really cant use it till the license is reset. Thank you ***
Vancouver, British Columbia
Iexplorer
- Macroplant no longer offers phone support; only email support.
- The software issue is unresolved and iExplorer, paid about $70, isn't working.
Your survey asked how did my call go with the Macroplant representative. However you may not know Macroplant is no longer providing assistance by phone, only by email.
When I bought the Macroplant software a couple of months ago I understood that assistance by phone would be available. That is not the case now. Also, my issue with the Macroplant software is unresolved and I am not able to use the software.
I paid about $70 for the iExplorer software which isn't working on my computer. I am disappointed with this software and the lack of support services.
William Lau
604 868 ****
User's recommendation: I do not recommend you buy iExplorer. The after purchase support is poor.
Overland Park, Kansas
Cancel and receive a refund
- The program doesn't work.
- The user wants to cancel the subscription within 30 days.
- Please cancel my account.
- This message is from Timothy Fischer.
The Program does not work. I want to cancel my subscription, it is within the 30 day period. It does not work and i will no longer spend time, your program is not worth it.
Please just cancel my account.
Thank you,
Timothy Fischer
User's recommendation: Does not work
Worst Customer Service Ever!
- Purchased iExplorer in 2016; it worked fine at first.
- Two years later it lagged and shut down.
- Support replied but has not followed up.
MacroPlant is a software product company, one of its product is a software called iExplorer, I bought it in 2016 which was working perfectly fine. Unfortunately, after two years of using it the software started to lag and shuts down automatically I updated it and redownload it but nothing has changed so I sent an email to the Support@***.com, they replied at first and told me they will investigate the problem, I emailed them again after I waited few weeks, still no one replied, it's been two months now yet no one is trying to solve the problem.
I even told the company I'll write reviews about your bad service yet no buddy seemed to care!
So, here I am warning you about this company! you'll not get a fair treatment.
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