Cancel and receive a refund

The Program does not work. I want to cancel my subscription, it is within the 30 day period. It does not work and i will no longer spend time, your program is not worth it. Please just cancel my account. Thank you, Timothy Fischer

User's recommendation: Does not work.

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ID
#2053666 Review #2053666 is a subjective opinion of poster.
Location
Overland Park, Kansas
New Reviewer

Worst Customer Service Ever!

MacroPlant is a software product company, one of its product is a software called iExplorer, I bought it in 2016 which was working perfectly fine. Unfortunately, after two years of using it the software started to lag and shuts down automatically I updated it and redownload it but nothing has changed so I sent an email to the Support@***.com, they replied at first and told me they will investigate the problem, I emailed them again after I waited few weeks, still no one replied, it's been two months now yet no one is trying to solve the problem. I even told the company I'll write reviews about your bad service yet no buddy seemed to care! So, here I am warning you about this company! you'll not get a fair treatment.
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ID
#1297666 Review #1297666 is a subjective opinion of poster.
Service
Macroplant Technical Support
Reason of review
Poor customer service
Loss
$40

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