Anonymous
map-marker New York, New York

This company sucks

I placed an order over a month ago. Never received it tried to get in touch with them gave my information & they have the nerve to send me a link to pay to find out my information

What kind of company does this

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User's recommendation: BUYER BEWARE. IF ALL GOES WELL ITS FINE BUT THEIR CUSTOMER SERVICE IS HORRIBLE

Donald D Bud

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Verified Buyer
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Verified Reviewer

My order MA#12965

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Macorner - My order MA#12965
Macorner - My order MA#12965 - Image 2
Macorner - My order MA#12965 - Image 3

I am very pissed off. I am not getting anywhere with the damn talking to a computer.

I am trying to find out where my orders is at. You have my money.

I want my order. Order Ma#12965

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Loss:
$34
Cons:
  • No satisfaction in trying to find out about my purchase

Preferred solution: Deliver product or service ordered

Resolved
MICKEY W Otq

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Verified Reviewer
| map-marker Conyers, Georgia

Resolved: No telephone number

Updated by user Aug 12, 2024

Company fixed the issue and I have been provided with apology. I was able to locate the information necessary on my own.

Original review Jul 27, 2024
Tried to obtain assistance to order something. When I previewed my order, I realized I spelled something wrong.

I tried to correct it but could not. Got on my laptop to just replace the whole order (over $125) but the item I originally attempted to purchase no longer had the options that I literally put together less than 2 minutes earlier. I am sure this could have been straightened out with a phone call to provide assistance but as there is NO NUMBER, I have to put in a request for an email response within 24 BUSINESS hours. As this is Saturday, I won't get a response until MAYBE Monday.

By then, I will no longer want the items as I am trying to purchase some gifts rather quickly. What a shame & I waste of my time with all the personalization I did on my MULTIPLE items!
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Pros:
  • Appear to have cute products
Cons:
  • No customer service phone number
  • No ability correct personalizations without deleting totally

Preferred solution: A quicker response from my inquiry

User's recommendation: I don't recommend using them due to this area which lacks service

Monica P Qmr

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Verified Reviewer
| map-marker Tonala, Jalisco

Late and broken merchandise!!!

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Macorner - Late and broken merchandise!!!

Ordered a suncatcher for my daughter to be delivered by Mother's Day. It was 4 days late and was broken upon delivery!

Horrible customer service when trying to contact someone for help.

No number to call and automated emails were the only responses. I wouldn't purchase from here again or suggest anyone else buy from this site.

View full review
Loss:
$32
Pros:
  • Pretty
Cons:
  • Late slow delivery broken product

Preferred solution: Full refund

User's recommendation: Dont buy from here

Connie R Uza

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Verified Reviewer
| map-marker Lakeland, Florida

So far I have seen no response from Macorner. And I will never use that company again.

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It has not been a good experience Don't appreciate the treatment I have received from Macorner company.

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Barbara E Hfz

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Verified Reviewer

Poor Quality merchandise

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I ordered a door mat for my son who is a kindergarten teacher. He loved the design and the words; however, when it arrived, it was more like a poster than a door mat. The quality is poor and wouldn't even survive one day as a door mat!

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Loss:
$42
Cons:
  • Poor quality

Preferred solution: Full refund

User's recommendation: Don’t order from them!

Anonymous
map-marker Pico Rivera, California

Lost merchandise/ non delivered merchandise

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I just explained all this. FIRST OF ALL I AM NOT JOING ANYTHING.

I was FINALLY notified that due to an error with my address making it hard to deliver my package that I had to correct the address.

I did. That set the delivery back two weeks. Then I got a notice saying that it had been delivered, but no package. I contacted the post office.

They put a tracer on it. The delivery person said it was delivered yet no package. I was then told that the package was not insured so there was nothing else to be done but to contact you. I paid almost $40.00 for this item.

It is for a special occasion.

Regardless, I would like some sort of customer satisfaction.

Nancy J. Garcia

Order date 7/13/24

Personalized Hanging Sun Catcher

Order #83D2YMN4D

MA#28355

Tracking # USPS 9261 29** **55 9200 **** 1287 94

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User's recommendation: Not good. I want to know what will be done

Ebony R Hjj

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Verified Reviewer

Customer service

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Macorner - Customer service

I sent several emails to the company Asking for the item to be changed to the billing not shipping address. Now my sisters birthday gift is in another city.

And no one is getting back to me. Im so irritated.

View full review
Pros:
  • Nice products
Cons:
  • No one is available when there is an issue

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Naperville, Illinois

I tried to get back in to modify an order and it proved IMPOSSIBLE.

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I could not sign into an account that was never created. There was NO indication that I needed to create one.

I tried several times. NO GO. I wanted to modify my order.

I realize it was my fault, but it was impossible to sign in. No happy.

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User's recommendation: Be careful on your order. You may not be able to modify it.

Anonymous
map-marker Tampa, Florida

Can’t get a hold of a customer service person to correct my order

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I need to correct the shipping address and also the saying on the front of an item I ordered. When I viewed my order it was correct but after I added my payment information everything on my order changed. Now I cant edit my order or reach someone to correct my issue!

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User's recommendation: Just beware that if you have an issue with an order you recently placed you can’t speak to a person.

Irene b Gtk

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Verified Reviewer
| map-marker Indianapolis, Indiana

Necesito saber q pasó con mi orden. Son mis regalos del día del padre y no me han llegado. Por favor expliquenme. Grasias.

Updated by user Jun 18, 2024

Es seguro. A mis hijos les gustaron mucho sus gorras del día del padre.

Original review Jun 14, 2024

Información acerca de mi orden q hice hace 3 semanas. Son mis regalos del día del padre y estoy esperando.

No me han mandado ni una notificación y quiero saber q pasó.

Por favor expliquenme q pasó con mi pedido. Grasias.

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User's recommendation: No lo se

Anonymous
map-marker Saint Marys, Pennsylvania

Tracking number

I purchased this item n i never got my tracking number please email me back 222**** with a tracking number please and thank you

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Anonymous
map-marker Oakland, California

Failed delivery

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I ordered a gift for my sister. I noticed it was being sent to my old address after I changed it to my current address.

I asked before it was shipped to be sent to my new address and they still sent it to my old address. Now my sister has no gift and Im out of my money.

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User's recommendation: Do not order from this company

Anonymous
map-marker San Francisco, California

I'd like to be a happy customer HOWEVER...... I've been trying to find customer service!!!! I've sent in 5 "tickets" NOTHING

All I want is customer service...plain and simple. HUGE FAILURE.

I'd love to know how these "happy" customers reached this company. Multiple comments on how great customer service is...

... CAN'T FIND IT

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User's recommendation: Be very careful

Monica N Ffi

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Verified Reviewer

Re order

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Original review Jan 11, 2024

Id like to re order a t shirt in a different size. I reallly liked the t shirt I ordered and would like to get another one for my other brother.

View full review

Preferred solution: I'd like to purchase another tshirt

User's recommendation: Great shirts

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