Anonymous
map-marker Saint Albert, Alberta

Macleans will not respond to my request to cancel a 2024 duplicate Macleans subscription valued at $41.99

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Macleans were not authorized to "auto renew" a 2024 Macleans subscription. Subsequently I renewed my 2024 subscription plus two gift subscription via an online promotion.

At the moment I have two 2024 Macleans subscriptions. I have made five requests via email to cancel the "auto renew" subscription but Macleans will not respond to this reasonable request.

I will continue to make this request and maybe Macleans will respond to a reasonable request at some point. Eventually I will be classified as a "pain in the *** Help, Help, HELP!!

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Paul T Myj

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Premature charge to my credit card (.........2143) of $41.99 (Nov. 8 2023) by Macleans without authorization. Actn No 11213****

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The $41.99 is a charge for a single Macleans subscription for 2024 under account no.11213****. Annually, I subscribe to three subscriptions namely my own and two gift subscriptions.

The charge of $41.99 is the charge for my subscription and the gift subscriptions amount to $41.98 for the year 2024. The most recent email from Macleans ignores the Nov. 8 premature payment of $41.99 and requests a payment of $41.99 plus the gift component of $41.98 for subscriptions for 2024. The solution to this dilemma is to apply the premature payment to the 2024 subscriptions.

How do I do this?. Macleans needs to internally apply the $41.99 already paid to my 2024 application and bill me for the gift component of $41.98. It is unfortunate that the premature and unauthorized payment of $41.99 was made which simply complicates a simple annual resubscription.

Please help me resolve this unfortunate and unnecessary issue as the solution is obvious. Thanks!

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Preferred solution: Resolution of 2024 subscription charges

User's recommendation: Watch what charges are made to your credit card by Macleans

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