Macleans
Macleans Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Macleans has 3.0 star rating based on 2 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Watch what charges are made to your credit card by Macleans".
Review authors value the most Customer service and Website. The price level of this organization is medium according to consumer reviews.
Macleans will not respond to my request to cancel a 2024 duplicate Macleans subscription valued at $41.99
Macleans were not authorized to "auto renew" a 2024 Macleans subscription. Subsequently I renewed my 2024 subscription plus two gift subscription via an online promotion.
At the moment I have two 2024 Macleans subscriptions. I have made five requests via email to cancel the "auto renew" subscription but Macleans will not respond to this reasonable request.
I will continue to make this request and maybe Macleans will respond to a reasonable request at some point. Eventually I will be classified as a "pain in the *** Help, Help, HELP!!
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Verified ReviewerPremature charge to my credit card (.........2143) of $41.99 (Nov. 8 2023) by Macleans without authorization. Actn No 11213****
The $41.99 is a charge for a single Macleans subscription for 2024 under account no.11213****. Annually, I subscribe to three subscriptions namely my own and two gift subscriptions.
The charge of $41.99 is the charge for my subscription and the gift subscriptions amount to $41.98 for the year 2024. The most recent email from Macleans ignores the Nov. 8 premature payment of $41.99 and requests a payment of $41.99 plus the gift component of $41.98 for subscriptions for 2024. The solution to this dilemma is to apply the premature payment to the 2024 subscriptions.
How do I do this?. Macleans needs to internally apply the $41.99 already paid to my 2024 application and bill me for the gift component of $41.98. It is unfortunate that the premature and unauthorized payment of $41.99 was made which simply complicates a simple annual resubscription.
Please help me resolve this unfortunate and unnecessary issue as the solution is obvious. Thanks!
Preferred solution: Resolution of 2024 subscription charges
User's recommendation: Watch what charges are made to your credit card by Macleans
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