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Verified Reviewer New Reviewer

Ignoring my complaints

1.0
This is the fourth time I have complained about not getting the regen item included in the Pelna hero pack. I have been offered this several times in different heroes and it should be included! I have also been ignored because I want to know when stronger monster gear with stronger gems is coming out! I have spent a lot of money on this game and Im not buying *** else until you people stop disrespecting me and answer my damn questions!!

User's recommendation: Do not waste a cent on this game!!They have no customer service and will rip you off every chance they get!I’ve been playing for over 3 years and I’m telling you if you put money in this game you will be a fool just like I’ve turned into.

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#4038902 Review #4038902 is a subjective opinion of poster.
Cons
  • Mislead you and will take advantage of you and charge to muc
Preferred solution
Item included as I stated in complaints with a price reduction and an apology for ignoring all of my complaints
New Reviewer

Trying to change my email back on my account

Machine Zone - Trying to change my email back on my account
Machine Zone - Trying to change my email back on my account
I'm trying to change my email back to the original address travisnelson02@***.com it's currently blackwido05gow@***.com and I can't get into it the confirm I'm trying to change it I tried calling your number and it doesn't work I need to be able to communicate with you if I have issues with my account but there's now way to now
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#4006215 Review #4006215 is a subjective opinion of poster.
Preferred solution
Customer support

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Cheating in the game Final Fantasy xv

1.9
Machine Zone - Cheating in the game Final Fantasy xv
I put in a request for assistance with missing items from a recent in game purchase it was ignored. I reported cheating with proof and it was ignored. I am reaching out one last time before i contest the purchase with my card holder about the missing items, as for the cheating if not addressed properly i will take that to arbitration as per the user agreement.

User's recommendation: Avoid the game.

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#3880410 Review #3880410 is a subjective opinion of poster.
Pros
  • Enjoyable social game
Cons
  • Worst customer service ever
Preferred solution
I would.like to receive what I purchased.
New Reviewer

Fraud

1.0
Machine Zone - Fraud
They literally stole all my money from my checking account by using a fraudulent transactionwith my debit card. Stay away from all their games.

User's recommendation: Stay away from their games.

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#3555092 Review #3555092 is a subjective opinion of poster.
Location
Indianapolis, Indiana
Loss
$177
Preferred solution
Full refund
New Reviewer

Wrong pack

1.3