Mace
Mace Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mace has 1.9 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: I am just now requesting service.
Cons: Customer service does not respond, Too difficult to complete request.Recent recommendations regarding this business are as follows: "Buy another brand.", "Find another company".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mace has 1.9 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: I am just now requesting service.
Cons: Customer service does not respond, Too difficult to complete request.Recent recommendations regarding this business are as follows: "Buy another brand.", "Find another company".
Review authors value the most Website. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Stanford-Le-Hope, England
I was sent this review by Pissed Customer
I've gotten no where with Pissed Customer either!
I have not be able to talk with anyone
I initiated my complaint because the stun gun I received does not show (to the best of my knowledge) when the gun is charged. Customer service at Mace does not answer their phone or return my call when I leave a message.
The chat option does not respond either. I have completed the review questions the best I can without using the product to know how it works.
- Customer service does not respond
Preferred solution: I would like a call from someone at Mace that can tell me how to know when their product is fully charged.
User's recommendation: Buy another brand.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCustomer support
I have not been contacted by Mace about lack of customer support concerning charging of their product.
I recently purchased a product from Mace Brand I can not tell when the device is fully charged and there is no call back when I have twice left a message with Customer Support and the Chat line does not answer.
- I am just now requesting service
- Too difficult to complete request
Preferred solution: I would like contact with Mace Customer Service
User's recommendation: Find another company
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