Junior Reviewer

MacAuthority Louisville

Poor technical support, bad data retrieval and poor management. I took my computer in and was baffled that they couldn't retrieve the files, after running every software they could, or so they said. The fast talking, really important, really rushed guy who had so many meetings to run to like he was Steve Jobs (I know he's dead), was just awful. I lost money and got nothing but damaged files. The busy man, expert Apple guy didn't have time to help me consolidate my library or have enough decently to hand my business to some one else. There were no other associates in the store or customers that I could see. I will never, ever, ever, buy anything from them or make the mistake of going there again.
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2 comments
#518579

Jeffrey Jewell

MacAuthority Louisville

Store Manager

502-259-****

#518578

Mr. Bookmaker,

I apologize that MacAuthority was unable to retrieve your data, and that you did not receive the proper service that you deserve.

If possible, I would personally like the opportunity to speak to you about your experience and to make it right.

Please see below for my contact information. Thank you.

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ID
#334353 Review #334353 is a subjective opinion of poster.
Location
Louisville, Kentucky

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