Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Santa Maria, California

Re: [00395103] - Front Wheel [ ref:!00Df2017OJZ.!500Ro02ztOJ:ref ]

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Mac Sports - Re: [00395103] - Front Wheel [ ref:!00Df2017OJZ.!500Ro02ztOJ:ref ]
Re: [00395103] - Front Wheel [ ref:!00Df2017OJZ.!500Ro02ztOJ:ref ] I have called and after hours of waiting spoke with someone regarding missing part. I got a response back on November 14 by email giving me a reference number to email if I dont get a tracking number but nothing is moving and I am emailing several time but not getting any response. Thanks
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User's recommendation: Answer emails and phone calls

Poppy Dnz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Atascadero, California

WOULD LIKE TO ORDER A PUSH WAGON BY PHONE

NOTHING HAPPENED JUST WANTED TO ORDER OVER PHONE THATS ALL BUT THE GOOD NEWS IS IM GETTING A BRAND NEW PUSH WAGON FOR MY BIRTHDAY YIPPEE AND I GOOGLED YOUR NUMBER SO I HAVE IT NOW GODBLESS
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Michelle S Rwi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Gaithersburg, Maryland

Tried to get a replacement part, but was disconnected 4 times!

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I am in need of the pin the goes above the wheel and holds the wheel in place. Cap goes on top of the pin
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Preferred solution: Replacement part

Tina D Wqp
map-marker Benton Harbor, Michigan

Lack of customer service

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Absolutely ZERO customer service. I purchased a 2in1 beach lounger. It was missing the axle/rod for the wheels. I have contacted them in every option available and they dont respond. I spent $100 on an item I cant use or return. They do not stand behind their products!!!
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Loss:
$100

Preferred solution: Deliver product or service ordered

User's recommendation: They don’t stand behind their product. Don’t buy anything they sell

Robert M Dku

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Union City, New Jersey

I need information

I own a Mac sports collapsible outdoor utility wagon and I would like to know if I can convert the front wheels to balloon wheels
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Pros:
  • Happy with wagon
Cons:
  • Need balloon wheels

Preferred solution: Converting wheels to small balloon wheels

Anonymous
map-marker Chattanooga, Tennessee

Assembly

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Help with assembly. The customer service person walked me through the assembly issue to my satisfaction. Great job
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User's recommendation: Great customer service

Jerry G Ovu

No response

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I have called their phone number everyday to find out to return a macsport wagon. Their website says it weighs 15 lbs but actually weighs 25 or more pounds. All I want to do is return for a 15lb wagon. I call I leave my phone number to hold a place in their queue. Emailed, emailed and emailed. It is now over the 90 day return period and I want to return this wagon. I have never purchased anything with such horrible treatment. This is not right!!! I cant rate the company because they are all 0.
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Pros:
  • Non
Cons:
  • Lied about the weight of wagon
  • Do not provide accurate information

Preferred solution: Full refund

User's recommendation: Do not purchase from this company EVER!

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