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Verified Reviewer
New Reviewer

Tried to get a replacement part, but was disconnected 4 times!

I am in need of the pin the goes above the wheel and holds the wheel in place. Cap goes on top of the pin
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ID
#3894093 Review #3894093 is a subjective opinion of poster.
Location
Gaithersburg, Maryland
Preferred solution
Replacement part
New Reviewer

Lack of customer service

Absolutely ZERO customer service. I purchased a 2in1 beach lounger. It was missing the axle/rod for the wheels. I have contacted them in every option available and they dont respond. I spent $100 on an item I cant use or return. They do not stand behind their products!!!

User's recommendation: They don’t stand behind their product. Don’t buy anything they sell.

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ID
#3759789 Review #3759789 is a subjective opinion of poster.
Location
Benton Harbor, Michigan
Loss
$100
Preferred solution
Deliver product or service ordered
New Reviewer

I need information

I own a Mac sports collapsible outdoor utility wagon and I would like to know if I can convert the front wheels to balloon wheels
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ID
#3757120 Review #3757120 is a subjective opinion of poster.
Location
Union City, New Jersey
Pros
  • Happy with wagon
Cons
  • Need balloon wheels
Preferred solution
Converting wheels to small balloon wheels

Assembly

Help with assembly. The customer service person walked me through the assembly issue to my satisfaction. Great job

User's recommendation: Great customer service.

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ID
#2748163 Review #2748163 is a subjective opinion of poster.
Location
Chattanooga, Tennessee
New Reviewer

No response

I have called their phone number everyday to find out to return a macsport wagon. Their website says it weighs 15 lbs but actually weighs 25 or more pounds. All I want to do is return for a 15lb wagon. I call I leave my phone number to hold a place in their queue. Emailed, emailed and emailed. It is now over the 90 day return period and I want to return this wagon. I have never purchased anything with such horrible treatment. This is not right!!! I cant rate the company because they are all 0.

User's recommendation: Do not purchase from this company EVER!

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ID
#2087453 Review #2087453 is a subjective opinion of poster.
Pros
  • Non
Cons
  • Lied about the weight of wagon
  • Do not provide accurate information
Preferred solution
Full refund

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