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Mac Haik Auto Group

Mac Haik Auto Group

www.machaik.com
What is your customer experience with Mac Haik Auto Group?

Mac Haik Auto Group Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Mac Haik Auto Group has 1.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Gave me a loner vehicle.
    Cons: Deliberately lie.

  • Recent recommendations regarding this business are as follows: "I've done business with Omar Cabrera a GM since 2010. He could have cared less.", "I wouldn’t recommend, not very professional".

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Mac Haik Auto Group - Something has to change
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David H Yqs

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Verified Reviewer
| map-marker Houston, Texas

Something has to change

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Contains 1 confidential file for company representatives
Updated by user Oct 08, 2023

The owner reached out via Google reviews showing interest and asking for the details. Two days later I received a call from the director of service.

We can only do so much with repairs he stated. Even suggested I take it elsewhere. He did agree to be my point of contact but I haven't been able to reach him since.

Multiple calls and messages I left that day without a response. I plan to call every day.

Updated by user Sep 09, 2023

I had a 13 year relationship with Omar Cabrera watching him grow to GM. It's not just Mac Haik.

It's the standard. I'll never purchase from a dealership again.

Original review Sep 07, 2023

2020 Gladiator Rubicon specifically ordered manual shift transmission. 2 recalls have gone out over the clutch assembly.

Mine was destroyed at 31k miles. I replaced out of pocket.

Yesterday I picked it up from the dealership after 9 weeks over miss fire on entire driver side bank. Said it was fixed. Nope.

As soon as they pulled it around I realized nothing had changed. I immediately told my contact which was a service manager he responded (good luck with that) and my windshield was cracked in half.

Top to bottom. Interior and exterior was filthy and I found a new chip in the paint.

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Loss:
$100
Pros:
  • Gave me a loner vehicle
Cons:
  • Deliberately lie

Preferred solution: Fix it! I love my Gladiator

User's recommendation: I've done business with Omar Cabrera a GM since 2010. He could have cared less.

Anonymous
map-marker Atlanta, Georgia

Busuness

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Sold me a car. Wasnt finance and wouldnt give my money back and still havent gotten all my possessions

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User's recommendation: I wouldn’t recommend, not very professional

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