New Reviewer

Not refund my money back for two months

Worst costumer service ever ! Very unhappy with the service They are saying it is been delivered but I dont have the dress . I send them several emails and still I dont have the money back. I dont have the time to keep emailing and asking whats happening. They dont care about customers at all. Now I know not to buy anything from this company

User's recommendation: Not recomend this company.

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ID
#3581208 Review #3581208 is a subjective opinion of poster.
Location
Porter Ranch, California
New Reviewer

Broken zipper on new dress/ incorrect size sent

The first problem occurred when I received the incorrect size. The second dress was ordered and when it arrived the zipper was broken. I was offered a 25% discount which I still have not received. For my inconvenience at this point I should receive a full refund.
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ID
#3506493 Review #3506493 is a subjective opinion of poster.
Preferred solution
Full refund
New Reviewer

Broken zipper on new dress/ incorrect size sent

Since the zipper was broken and the dress was out of stock I was offer a 25% discount. I still have not received the refund. This entire disaster started when the company originally sent me the incorrect size. Live the look of their product not happy with follow up. For my dissatisfaction I feel I should be issued a full refund of my purchase.
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ID
#3506483 Review #3506483 is a subjective opinion of poster.
Location
Brooklyn, New York

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Verified Reviewer
New Reviewer

Customer

Will not credit returns properly no one answers phone can not reach anyone will not return emails I am at my wits end .

User's recommendation: Do not buy.

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ID
#3454994 Review #3454994 is a subjective opinion of poster.
Cons
  • No customer service
Loss
$4000
Preferred solution
Full refund
New Reviewer

I've bought 3 dresses sent one back wrong size waiting from the 1st through now for my money to be put back into my account 3 weeks still nothing and called a lot of numbers no answer there message I

Have sent a dress back you received it weeks ago i bought 2 more would like to know where my money is ?

User's recommendation: Buy in person return in person.

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ID
#3278950 Review #3278950 is a subjective opinion of poster.
Loss
$550
Preferred solution
Full refund

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