Skip to content
Mac Discount

Mac Discount Reviews

www.mac.bid
What is your customer experience with Mac Discount?

Mac Discount Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Mac Discount has a 4.5 star rating from 4 reviews, 100% would recommend; consumers note medium price level, value billing practices and customer service, and mention recommendations like Call home office and Watch they don't scam you. Mac Discount reviews show a 75% positive vs 25% unfavorable split.

Key Takeaways for Future Customers

  • Expect medium pricing and active customer service focus.
  • Check billing details and membership settings when purchasing.
  • Be prepared to call the home office for pickup or transfer issues.

Negative Feedback / Risk Areas

  • Customer complaints about missed pickups, items marked abandoned, and refund delays.
  • Poor responsiveness to calls and voicemails affecting membership cancellation and refunds.
  • Charge discrepancies and unclear billing explanations reported.

Positive Feedback

Several reviewers had issues resolved and recommend the service, highlighting that wins and purchases can succeed when app resets or customer service responds.

View full overview ›

Media from reviews

Mac Discount - Several attempts to contact Mac Bid
View all media ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Show reviews that mention
chance deals customer service customer membership bid item mac bid evening refund items
Filter review
Sort by
Stetson Cuu
map-marker Massillon, Ohio

My item gut put on hold, but I needed to have it transferred

AI Highlights
  • - I bought it on the 8th and thought it transferred on the 9th, but it was still on hold.
  • - I need it transferred to Bridgeport, Ohio, not Uniontown.

I thought I transferred the item that was put on hold.

I purchased it on the eighth, and I thought I transferred it on the ninth.But they just texted or emailed me and told me that it was on hold.I don't need it on hold.I don't go to uniontown.I need it transferred to bridgeport.Ohio

View full review
Tracey Z Bgu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Several attempts to contact Mac Bid

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Voicemails to reach support with no reply.
  • - Wants to cancel the $9.99 membership.
  • - App offers upgrades but no cancel option; issue unresolved.
Mac Discount - Several attempts to contact Mac Bid

I have been making several attempts over the last four weeks to contact that bid through phone voicemails with no response. I currently have a $9.99 membership fee that I would like to cancel.

When I try on the app, it allows me to upgrade; it gives me no choices to cancel. I am very unhappy with their customer service because I had an issue that I immediately wanted to get resolved, and now so much time has passed that I know it's unresolvable. I'm hoping that this email goes through and I get a response. What my call was regarding is this photo that I am including.

All I can say is I had an issue with the app within a 24-hour period. It was updating. It wasn't working correctly, and I did not even know that I had won this item as I was bidding on many things. When I did finally see that I had won, I realized I had missed the pickup date by two days.

This is what I was trying to contact to rectify. If you can pull up my account, you'll see that I have the membership that will hold an item if I can't pick up, which I have used many times. I would never purposely not pick up an item for it to be abandoned. I do wholeheartedly understand your policy, and it makes complete sense, but this was an issue that I may have been compensated for.

I just want to, at this point, stop my $9.99 membership that I pay monthly for and haven't used. And at this point, I will randomly, if ever, shop Mac Bid anymore.

Preferred solution: Full refund

View full review
Adrienne J Bbd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Changed debit info & here me location

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - My issue was resolved.
  • - MAC Bid site reset automatically and I got the item I wanted.
  • - After hours, I feared I would lose the item and my money.

Yes, my issue was resolved. The MAC Bid website reset automatically.

I was able to get the item I wanted.

I was frustrated because it was after hours, and I was afraid I was going to lose the item and my money. Thank you!

User's recommendation: Call home office

View full review
Anonymous

They said I abandoned products

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - I won about $800 in items that were abandoned, I got nothing.
  • - Customer service is poor and I am canceling my membership and I will contact corporate.

I won flooring faucets and a ton of stuff probably about 800$ worth stuff. I just started two months ago maybe and spent 1000s.

I bid on stuff and went on vacation came back none of my stuff was there. They said it was abandoned! I said who would spent that money and abandon it? Customer service in store Monroeville and phone more or less to bad.

I am getting things not there yet and I am cancelling my membership. This is the worst customer service ever! I get minimum wage work hard and cause I took vacation stuff gone no product no return! I will be on social media spreading the word.

I have been crying all evening cant sleep that was so much work for me to do to get stuff. Can not imagine how many people have lost from this also. I am so disappointed the customer service store and phone dont even want to try and help you. Over 800$ now days is a lot money to get nothing.

Managers in store and phone do not try to help. I am calling corporate today. I want refund or products . All

My products are picked up asap except this for I was on vacation.

Going to bank to try get them get my money back since no product given. I can not afford this at all.

Sickens me people are like this. Carol urbanek

User's recommendation: Watch they don’t scam you

View full review
2 comments
Guest

Minimum wage ($7.35) times 320 (8 weeks at 40/wk) comes to $2352 gross. How did you spend “thousands” in two months AND go on vacation?

Guest

Their site CLEARLY states the time limit to pick up and it describes the products being classified as abandoned. In fact, if you google “Mac discount time limitation”, after the first result link to their site, the “People also ask” questions #1 and #3 are “how many days do I have to pick up a Mac BID?” and “what happens to my MacBID if I don’t pick it up?”.

Nothing was hidden from you.

The fact that you were on vacation means NOTHING. (other than the fact that you’re not too smart to engage the site while knowing you were away)

View more comments (1)
Jordan N Tpk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Charges

I need to know why the items I purchased exceed what I anticipated. I even added a tax to it, and it still is over $45 more. Not sure why I need an explanation.

Preferred solution: Information on additional cost charged

View full review
Resolved
Carol K Vga

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Refund for items purchased on Last Chance Deals

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Two Last Chance Deals purchases show incorrect pickup locations.
  • - Cannot pick up; refund for TekTalk Puzzle Table and Glitzhome Metal Gnome.
Updated by user Feb 15, 2025

Company fixed the issue and I have been provided with apology. Just explained to them that the last chance deal link was had malfunctioned

Original review Jan 31, 2025
Good morning,

Tuesday evening, (01/28/25), I purchased two items on Last Chance Deals. After purchasing, when I received the notification of purchase, I noticed it said pick up was in Arizona and Nevada! I have my Last Chance Deals set for Uniontown, PA only so I am not sure how that happened! I am assuming it was a glitch since all of the Last Chance Deals disappeared for about 10 minutes. I obviously cannot pick up those items, therefore, I would like to be refunded! The items are as follows:

#1482**** TekTalk Puzzle Table $3.24
#1482**** Glitzhome Metal Gnome $3.25

Thank you for your cooperation with this.

Sincerely,
Carol R. Kirk
Loss:
$6

Preferred solution: Full refund

View full review
Laurette Uxo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I am the pissed off customer who can not hold his water

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Restroom unavailable; none for the public.
  • - Cameras and lack of privacy made it embarrassing.
  • - A bystander asked if I was peeing; I admitted yes.
Updated by user Dec 22, 2024

VagueA lewd act of a desperate bladder

Original review Dec 21, 2024
I am the pissed off customer it was wrong I believe . Time was running out I had to be relieved .

Asked wheres the restroom, she said none for the public.
I was passing a worker and asked where can I *** as he run by the other direction he said stay away from the cameras . I am the pissed off customer who can not hold his water . Finally reached the outside corner and theres no privacy. I am the pissed off customer with no choice in sight its too short to tie a not in it .

I see a brightly lit inside corner with a camera . Oh no what do I do . I am the pissed off customer who still has dry pants in the breeze. No time to return .

I think if I get close enough in the corner next to drain pipe down shoot. At least someone would have to guess what the pissed off customer was doing . Oh no they guessed. Crap!

Someone shouted are you peeing . The half relieved pissed off customer shouted yes . That dumb *** customer should have not told the truth . He should have told some believable lie .

He should have said my wife put me in time out .

Oh no he wouldnt lie. Sincerely yours Your past relieved pissed off customer P S : cancel my membership charge$$

User's recommendation: Build a round building with no corners

View full review

Auctions and Marketplaces Expert Talks

How to Save Money and Shop Wisely

How to Save Money and Shop Wisely

How to shop online wisely and save money? Trae Bodge, a smart shopping expert, shares tips on how to find the best rebates and deals, avoid shopping scams, and make informed purchases that are worth your money.

Read full article
Trae Bodge
Trae Bodge

Trae Bodge is a shopping expert with 10 years of experience. True runs a platfrom called Truetrae.com where she shares money-saving tips with consumers.

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article