This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer


I need service and its impossible. Emailed a few reps I dont have time to deal with clothing. Thats why I order. Its taking too much of my time to get customer service I rather go to untuck it instead. There are people there to help. MTailor is a black hole when it comes to customer service.

User's recommendation: Probably not.

View full review
#4489752 Review #4489752 is a subjective opinion of poster.
  • Good clothing
  • Bad service
Preferred solution
Shirts that fit.

Customize a fit

M Tailor - Customize a fit
I wasnt a pissed customer until multiple attempts to contact. Customer service didnt go through. I was calling to find out if M Taylor offered customized on top shirts. Im a new customer who was video fit it but the capture came out as a tucked in shirt. Please let me know if you offer customized untucked shirts.
View full review
#4323864 Review #4323864 is a subjective opinion of poster.
New York, New York

I have been extremely frustrated trying to contact customer service. Dozens of attempts to get thru on the 888 number was unsuccessful. Number always shows as busy. No option to leave a voicemail.