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M and M Food Market

M and M Food Market

mmfoodmarket.com
What is your customer experience with M and M Food Market?

M and M Food Market Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

3.6 star rating from 3 reviews; consumers are mostly neutral. Reviewers value store layout and location and note a medium price level. Recent mentions include order cancellations and delayed refunds, payment verification problems, and mixed experiences with customer service.

Key Takeaways for Future Customers

  • Check in-store availability before ordering to avoid canceled orders.
  • Expect medium pricing and good frozen product quality overall.
  • Be prepared for possible payment or verification issues when ordering online.

Negative Feedback / Risk Areas

  • Recurring customer complaints about billing and payment verification.
  • Refunds and order cancellation handling and customer service response delays.

Positive Feedback

Good quality frozen products and convenient store layout; some repeat customers despite stock issues.

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Telicia Mwu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Delhi, Ontario

Problems with payment

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AI Highlights
  • - I have problems paying with credit cards despite up-to-date information.
  • - A code is sent to a cellphone though I only have a landline.

I repeatedly have problems paying with my credit cards, even though the information is up-to-date. Now it wants to send a code to my cellphone even though I only have my landline on file. When I change my phone number to my cell, it still does not send a code.

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Resolved
Jean-Bernard C Ivc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Ok, probem solved, thank you.

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Good quality frozen products, a bit expensive, out of stocks can be long (calamars). overall, am a repeat customer.Should do more to enhance french shopping expérience.

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Cyndy M Col

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Order was canceled

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AI Highlights
  • - Online order via M&M app/website canceled.
  • - Store directed to DoorDash; DoorDash will handle.
  • - Refund to card requested; order via Subway.

Hi, I placed an online order through the M&M Food Market app/website and it happened that my order got canceled. I tried to call the store and they asked me to call DoorDash.

DoorDash on the other hand said that they will take full responsibility, however, since the order has been placed directly through Subway, you have the authority to process the refund back to my card. That's why I'm here asking for assistance since I am not able to call your support line.

References I got from DoorDash: 171****Case: 44157****

Drive Order ID:156915****

User's recommendation: Save yourself the hassle and shop in person. My order was cancelled on me by Door Dash. It is now day 8 since the M&M customer service rep told me I would receive a full credit back to my MC but alas still waiting!!

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