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M And Co

M And Co

www.mandco.com
What is your customer experience with M And Co?

M And Co Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • M And Co has 1.8 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Chat line hopeless. Keeps referring customer to FAQs. No answer to specific questions. Kept waiting long time for advisor.", "Don't give them contact details they will abusé it", "If you order from M&Co insist on a proper pod, or just don't bother to order at all".

  • Consumers are not pleased with Discounts and Special Offers and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.

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Amontae Uvd
map-marker Chesterfield, Derbyshire

I still haven’t received my package, and m£co haven’t got back to me

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Send parcel on time and keep in contact with the customer. Also answer emails when customers send them. Hope this helps with me getting my package

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Anonymous
map-marker Hackney, Hackney

Trying to return a parcel

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Tried to find out how to send parcel back by Royal Mail. What address??

No invoice with product. Instructions not clear

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User's recommendation: Chat line hopeless. Keeps referring customer to FAQs. No answer to specific questions. Kept waiting long time for advisor.

Patricia S Obo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I’ve requested the wrong label for sending an item of clothing back.

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I must have ticked the wrong box saying I have a printer but unfortunately I dont have a printer. Please can you help

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Preferred solution: Full refund

Susan F Rqa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unwanted messages

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Updated by user Oct 29, 2023

They are still sending me regular advertising text msgs which I can't stop

Original review Oct 22, 2023

I bought sole leggings from you online - poor quality- won't buy from you again.

You have sent me regular advertising text msgs since then; i don't want them, don't know how to stop them

Please remove me from your mailing list NOW - I dont want to hear fr you again. If i do I'll put a very bad review on Trustpilot saying you are harrassing me.

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Preferred solution: STOP MESSAGING ME

User's recommendation: Don't give them contact details they will abusé it

Marie M Zlh
map-marker Stockton-On-Tees, England

Issue completing order

No password reset response from 2 different email address I cant get order on at all tried we chat no joy need goods for christmas

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Preferred solution: Email to reset password

June F Xfe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ripon, North Yorkshire

Non delivery of order & impossibility to contact M & Co

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Updated by user Oct 05, 2023

I am awaiting confirmation of a return posted to them with their label on September 11th. I have contacted customer services but haven't heard anything

Original review Sep 05, 2023
I have been notified by YODEL that my parcel has been delivered but it has not. They will not help me and insist that I contact you, but I've found that almost impossible.

I had a photograph sent to my daughter who is 200 miles away of a red van in a parking space opposite the house with the back doors open and a person in shorts with their back to the camera, doing something in the back of the van, no sign of a parcel just a still photograph as \I have already said.

Not proof as far as I am concerned of anything being delivered and no sign of a parcel anywhere. Please find my parcel or refund my money forthwith.
Order ref MC093-7366-****
June Fountain
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User's recommendation: If you order from M&Co insist on a proper pod, or just don't bother to order at all

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