Skip to content
M And Co

M And Co

www.mandco.com
What is your customer experience with M And Co?

M And Co Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

M And Co has a 2.8 star rating from 5 reviews, with 50% likely to recommend and mixed sentiment; rating distribution shows 75% unfavorable and 25% positive. M And Co reviews note problems with pricing, discounts, exchanges, refunds and customer service response times.

Key Takeaways for Future Customers

  • Expect mixed experiences; check M And Co reviews before ordering.
  • Be cautious with promotional codes and check totals at checkout.
  • Keep proof of postage and ask for a proper proof of delivery.

Negative Feedback / Risk Areas

  • Frequent customer complaints about slow or unhelpful customer service.
  • Refunds and voucher issues reported, including billing and refund delays.
  • Delivery problems and unclear return instructions; unsolicited marketing texts.

Positive Feedback

Some customers report resolved returns and satisfactory service when issues are handled.

View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Show reviews that mention
order refund voucher code pound voucher payment merry10 code pounds promotion
Filter review
Sort by
Milledge Uwd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Luton, Luton

Return

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user May 22, 2026

Very polite/helpful

Original review May 20, 2026

Could not contact customer service

Used this service and all sorted

Very pleased

Will use again if needed

View full review
Anonymous
map-marker Watford, Hertfordshire

No telephone contact

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Waiting on refund of goods returned on 29 December plus £10 pounds on my original order on promotion

View full review
Anonymous
map-marker Watford, Hertfordshire

Placed an order applied the 10 pound off voucher code but it did not come out of my total payment

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Not been resolved . The 10 pound voucher was not applied and I was not given a refund voucher code Merry10

View full review
Amontae Uvd

I still haven’t received my package, and m£co haven’t got back to me

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Send parcel on time and keep in contact with the customer. Also answer emails when customers send them. Hope this helps with me getting my package

View full review
Anonymous
map-marker Hackney, Hackney

Trying to return a parcel

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Tried to find out how to send parcel back by Royal Mail. What address??

No invoice with product. Instructions not clear

User's recommendation: Chat line hopeless. Keeps referring customer to FAQs. No answer to specific questions. Kept waiting long time for advisor.

View full review
Patricia S Obo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I’ve requested the wrong label for sending an item of clothing back.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I must have ticked the wrong box saying I have a printer but unfortunately I dont have a printer. Please can you help

Preferred solution: Full refund

View full review
Susan F Rqa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unwanted messages

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Sole leggings are poor quality.
  • - They receive ads text messages; want them stopped.
  • - Remove from mailing list now; may post negative review.
Updated by user Oct 29, 2023

They are still sending me regular advertising text msgs which I can't stop

Original review Oct 22, 2023

I bought sole leggings from you online - poor quality- won't buy from you again.

You have sent me regular advertising text msgs since then; i don't want them, don't know how to stop them

Please remove me from your mailing list NOW - I dont want to hear fr you again. If i do I'll put a very bad review on Trustpilot saying you are harrassing me.

Preferred solution: STOP MESSAGING ME

User's recommendation: Don't give them contact details they will abusé it

View full review
Marie M Zlh
map-marker Stockton-On-Tees, England

Issue completing order

No password reset response from 2 different email address I cant get order on at all tried we chat no joy need goods for christmas

Preferred solution: Email to reset password

View full review
June F Xfe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Non delivery of order & impossibility to contact M & Co

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - YODEL says the parcel was delivered, but none is seen (Order MC093-7366-****).
  • - A photo shows a red van with back doors open; no parcel is visible.
Updated by user Oct 05, 2023

I am awaiting confirmation of a return posted to them with their label on September 11th. I have contacted customer services but haven't heard anything

Original review Sep 05, 2023
I have been notified by YODEL that my parcel has been delivered but it has not. They will not help me and insist that I contact you, but I've found that almost impossible.

I had a photograph sent to my daughter who is 200 miles away of a red van in a parking space opposite the house with the back doors open and a person in shorts with their back to the camera, doing something in the back of the van, no sign of a parcel just a still photograph as \I have already said.

Not proof as far as I am concerned of anything being delivered and no sign of a parcel anywhere. Please find my parcel or refund my money forthwith.
Order ref MC093-7366-****
June Fountain

User's recommendation: If you order from M&Co insist on a proper pod, or just don't bother to order at all

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article