Lytx
Lytx Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Lytx reviews show a 3.0 star rating from 2 reviews with 50% of users likely to recommend; consumer sentiment is mostly neutral and price level is low.
Positive Feedback
Reviewers praise pricing and product variety, noting affordable price and a range of services.
Negative Feedback / Risk Areas
- Recurring complaints about poor communication, missed installs, and unresolved technical support.
- Reports of account access issues and being over charged reflect Lytx customer complaints about billing errors.
- Customers describe rude support, lack of empathy, and no accountability for fixes.
Key Takeaways for Future Customers
- Check current Lytx reviews and confirm pricing and billing before purchase.
- Verify installation timelines and follow up with customer service proactively.
- Confirm account credentials and support contact for troubleshooting and accessories.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Lytx reviews show a 3.0 star rating from 2 reviews with 50% of users likely to recommend; consumer sentiment is mostly neutral and price level is low.
Positive Feedback
Reviewers praise pricing and product variety, noting affordable price and a range of services.
Negative Feedback / Risk Areas
- Recurring complaints about poor communication, missed installs, and unresolved technical support.
- Reports of account access issues and being over charged reflect Lytx customer complaints about billing errors.
- Customers describe rude support, lack of empathy, and no accountability for fixes.
Key Takeaways for Future Customers
- Check current Lytx reviews and confirm pricing and billing before purchase.
- Verify installation timelines and follow up with customer service proactively.
- Confirm account credentials and support contact for troubleshooting and accessories.
Tech support
Office personnel states they do not have a connection since 7/3/23. I need to get the Lytx reset or speak to someone to help with the troubleshooting for my main office Remco in Pelham Al. Thanks #79
Preferred solution: Tech support
West Sacramento, California
Need wiring for camera
- - Trying for over two weeks to get the wiring for the 2021 Ford F750 OBD2 connector for a driver camera.
- - Seeking the correct department to contact.
I have been trying for over two weeks now to ge the wiring for are 2021 ford f750 for the ob2 connector so I can install and driver camera in the truck can some one get me to the department in need to talk to thank you
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCannot access account
- - Cannot reset password; reset link not received after multiple attempts.
- - Emails show a reset link was sent, but no link arrives.
I am trying to reset password but your system is not sending me a reset password link.I have tried several times and the screen says ive been sent a link but when i check my email there is no link i have done this about 8 times and still no link. I really need access to my account please get back at em as soon as possible.
Preferred solution: password reset
The Bronx, New York
Over charged
Very rude no answer from customer service I got an over charged twice over charged twice over charged twice
Sioux Center, Iowa
Camera interference with radios and Bluetooth headset
Problem not solved not satisfied with the results person that I talked to was friendly but not able to fix problems
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAccessories
- - I would give zero stars.
- - I want to purchase an accessory.
- - This is a personal purchase and my employer is not involved.
If I could give a zero I would all I need is to purchase an accessory this has nothing to do with the company I work for they are not involved in this whatsoever so I don't need to have anything laid to them on my stuff this is personal purchase and I can't even do that that is really ridiculous
Preferred solution: The accessory that I need
User's recommendation: Don't buy anything
Pompano Beach, Florida
Poor communication
- - Contract signed after months of research; we believed it was best.
- - Installation failed: wrong equipment and delays; no devices installed.
I signed a contract with lytx months ago. My research took months.
We did not sign with the first company we found. Compared apples to apples truly thought we made best decision. We scheduled a date for install over a month out because they A. didn't have equipment and B.
installing companies were that far out. My installation was schedule for Saturday morning Jan 15th mind you I received no notification of our upcoming appointment I had to call to confirm and when I called they said" you were schedule for last Saturday" they had to send messages out to the proper department to figure out what was going on because no one knew. I get a call just before 5 from Leandra confirming the appointment. The installing company comes out and says wrong equipment was sent, I can't install.
Of course, this is a Saturday and NO ONE IS AVAILABLE. I contacted my sales rep no answer, customer service no one could help, useless Leandra NO ANSWER. Monday morning comes around and I'm blowing everyone's lines up. Mind you, my trucks have no tracking devices.
Leandra finally answers to tell me we have everything not sure what happen, and she is trying to get another company out. After waiting all day I started to call the company they sent out myself as she said no companies available till Feb 3 to install. she emails she found someone who could be out Tuesday the 18th @ 5 pm. Again I am sitting here waiting at 5:20 I called no answer.
Sent email to find out what company was coming as they haven't arrived. I get another email saying they are running behind and want to reschedule. Long story short I was able to get the guy to come out that night only to tell me we had wrong wire harness and wrong fuses which information was relayed to Leandra and she assured me everything minus diagnostic cables were sent and the company could install and return once the diagnostic cables received. That was not the case, so another night was wasted.
Again I began calling everyone to fins out what the problem was and why once again my devices were not installed. fast forward to today. I still have no devices, nor has anyone contact me from the complaint department as promised. I am shocked a company this size who has been around this long operates this way.
Leandra needs to be fired.
Amanda needs to be written up and lytx needs to use this as a training to better themselves as a company. Extremly disappointed.
- Pricing
- Lack of empathy
- Terrible service
- No accountability
User's recommendation: find another company not worth the headache!
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Same problem, cant get a human on the phone