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Lycos Chat

Lycos Chat

lycoschat.com
What is your customer experience with Lycos Chat?

Lycos Chat Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Lycos Chat has a 1.0 star rating from 2 reviews; consumers are mostly dissatisfied and recent recommendations warn "Beware, Fraudulent Company". Reviews cite high prices and issues with billing and customer service.

Positive Feedback

Some users reference long-term use of legacy hosting and mention this in Lycos Chat reviews when describing past access to site tools.

Negative Feedback / Risk Areas

  • Repeated reports of fraudulent charges and continued billing after services ended.
  • Unresponsive support, tickets stuck in processing and no refunds or explanations.
  • Unexplained bans and nickname deletions causing user frustration.
  • Lycos Chat customer complaints focus on billing, subscriptions, and poor customer service.

Key Takeaways for Future Customers

  • Monitor credit card statements and be prepared to contest unexpected charges.
  • Verify subscription terms and cancellation policies before paying.
  • Test customer service responsiveness prior to committing long-term.
View full overview ›

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Virginia B Ksm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Fraudulent Charges, Ended web site services but continue to Bill

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AI Highlights
  • - Lycos/Tripod discontinued Tripod services, removing my sites and data.
  • - Support tickets stay in processing; charges continue; I will contest them.
Original review updated Jul 03, 2025

Note - My Complaint is with Lycos/Tripod NOT Lycos Chat... AI must have changed what I entered.

Many years ago, I started building websites using Tripod.

I had published several websites with names such as Ginny's Recipes, Rainbow Bridge Pet Loss Support, Pets-n-Places, among many others. Several years now have been done through Lycos. So for many years (over 15 or 20 years), I have been paying Tripod, then Lycos, a monthly fee for access to the web builder. I also paid for domain names and redirection to my custom names on Lycos/Tripod using GoDaddy services.

Most of the sites were old and not often referenced, but I do update and add to them from time to time. With my last sign-on a couple of weeks back, the system gave me server and 404 site not found errors. I thought it was a temporary outage. I tried again a day later and still got server errors.

A Google search reveals that Lycos/Tripod discontinued all Tripod services and sites and removed all sites and any possible sign-on access to customer service or the sites. They did provide a way to open a ticket, and they confirm receipt, but then the ticket goes to 'processing' status and stays that way forever. Emails to support go unanswered. I lost all my websites and data with no advance notice or means to save anything.

To add insult to injury, I discovered they are still charging my credit card the monthly fee. No idea how long the sites have been gone and no idea how many fraudulent monthly charges have processed.

I cannot get a response from Lycos/Tripod as to how long ago the sites were removed. I do plan to 'contest' the charges through the credit card company.

Loss:
$200
Pros:
  • Was a good and easy site builder
Cons:
  • Deleted all services no notice and continue to bill monthly

Preferred solution: Full refund

User's recommendation: Beware, Fraudulent Company

View full review
Alessandra Ryq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bann without reason

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AI Highlights
  • - Banned from Lycos Italia chat without explanation; 20-year nickname canceled.
  • - Kicked out by officer marco_90.
  • - Nickname involved: elexa2005.

Good morning

I was banned from the lycos italia chat without explanation, with a twenty-year nick cancellation; officer marco_90 (or something like that) kicked me out while i was in /via. I would like to know the motivation and above all to point out that the officials continually abuse their powers, banning and deleting nicks created 20 years ago, without explaining the reason. We are tired of fighting with officials who don't give any explanation before banning.

My nick is elexa2005

Preferred solution: no bann

View full review

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