
LW Flooring
LW Flooring Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
LW Flooring has 3.0 star rating based on 3 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Attractive, Durable, Long warranty.
Cons: Company doesnt deal with customers only vendors, Distinct plank patterns outnumber all other patterns in shipment, Long planks increase waste considerably.Recent recommendations regarding this business are as follows: "I cannot recommend these floors. There are better options.", "do not buy LW LaKEVIEW".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
LW Flooring has 3.0 star rating based on 3 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Attractive, Durable, Long warranty.
Cons: Company doesnt deal with customers only vendors, Distinct plank patterns outnumber all other patterns in shipment, Long planks increase waste considerably.Recent recommendations regarding this business are as follows: "I cannot recommend these floors. There are better options.", "do not buy LW LaKEVIEW".
Review authors value the most Diversity of Products or Services and Customer service. Consumers are not pleased with Discounts and Special Offers and Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Product crackles and pops, No contact info for company.
Product (Odyssey Resplendent) must be installed over 6 mil vapor barrier. However, I followed the installation instructions and the floor crackles and pops as you walk over it.
Dealer said that this happens. One customer did not accept that and the barrier was removed (voiding the warranty), but the floor was quiet.
There is no contact available between the customer and LW Flooring, so addressing this issue through the company is not possible. As the company does not deal with the customer, what good is a warranty? How do you file a claim?
The backing on these planks provides no sound dampening at all (they are extremely loud) and the cushioning effect is minimal, at best.
The planks are shipped with a variety of patterns, some just mirror images, but they ship too many (more than the other patterns) of the standout (knots or other very visible) patterns.
This makes it very difficult to keep a random pattern to the installation. These particular planks stand out among the other patterns, so repetition is easily spotted.
The other patterns are mostly wood grain and are easily blended.
These are large planks, so the waste is greater than smaller planks. Something to keep in mind.
- Durable
- Attractive
- Long warranty
- Very thick planks
- Warranty issues
- Company doesnt deal with customers only vendors
Preferred solution: I want a method to quiet the floors that works. Whether steaming will help or not. Something to make the floor acceptable in the bedrooms (3). I also want a contact method to communicate directly with the company.
User's recommendation: I cannot recommend these floors. There are better options.
Defective flooring
With years of installing plank vinyl Lakewood is the only flooring that would not fit together. It is defective at the tong groove joinery.
Also, it is not consistent in appearance with light runs withing one box This is a horrible floor. I am frashing it after failed to go together.
User's recommendation: do not buy LW LaKEVIEW
Beautiful quality wood
I have the Burgundy hardwood from Sonoma collection and I love it. It looks amazing, holds up to heavy traffic and even water (have it in kitchen). I couldn’t be happier!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |GLUE PROBLEM
I HAVE BEEN IN THE FLOORING BUSINESS FOR 40 YEARS AND NOT FOR ONE SECOND AM I LAYING BLAME ON THE INSTALLER HAVE SEEN THIS HAPPEN MANY TIMES WHAT HAS HAPPENED IS THERE ARE AREAS WHERE THE INSTALLER DID NOT APPLY ENOUGH ADHESIVE SO WHAT YOU HAVE TO DO TO SOLVE THIS PROBLEM IS FIND THE AREAS THAT ARE MAKING A POPPING AND CRACKING NOISE AND TAKE A SMALL DRILL BIT AND DRILL HOLES THEN TAKE A SYRINGE BIG ENOUGH TO HOLD GLUE AND INJECT SOME EXTRA GLUE INTO THOSE AREAS AND THEN PLACE SOMETHING HEAVY ON TOP UNTIL THE GLUE SETS THIS SHOULD SOLVE YOUR PROBLEM
SINCERELY BILL MACK
NG FURNITURE & FLOORING OUTLET
5216 AIRPORT FRWY
HALTOM CITY TX 76117
STORE #817-744-****
CELL #469-443-****
Poor *** Chinese Hardwoods - DO NOT BUY
We went to remodel the floors and spent $25,000 redoing about 3000 square feet of floors in our house. We purchased from Prosource in Clearwater.
(A Florida chain) They recommended a Hickory hardwood that they get from China. I was apprehensive about getting something from China but they assured me it was quality and a 1st rate product (not seconds) and that they have literally installed "100's of thousands of square feet of it." (I have the email) It also came with a 50 year warranty. They were installed in early June. From the moment we could start walking on them they have been a complete nightmare.
They snap, crackle, and pop. This has started what has been a miserable ordeal of trying to get resolution on this with a series of lies and deception. The store to try and not warranty the product does EVERYTHING they can to pass blame on the installer. Our installer is a 20 year veteran and was a certified installer for Lowes for 6 years and has many industry certifications.
The store sent out a inspector who was there for 30 minutes, falsified his report by saying he took moisture readings (which he did not - we have 2 witnesses) and then blames the installer and says the manufacturer is not responsible. So we push for second inspector. Second inspector is VERY credible inspector who has been in the industry for a long time and serves as an expert witness in courts. He states in his inspection that it is 100% the wood.
We have bowed samples all over our house. So then the store says they need to get third inspection because there is a tie in the blame. (1 for installer 1 for manufacturer) Third inspector blames installer because he says our installer did not use a roller. Although, if you look in the instructions on both the glue and the flooring NO WHERE does it say to use a roller.
The manufacturer claims they do 15 million a year in hardwoods. We also found out from an employee at the store that this HAS happened to other clients. It's a known issue! They try as hard as they can to not have to replace it and place blame elsewhere.
We have 27 spots in our floors that we have identified. When you walk on it, it cracks and pops all over the place. The whole experience has been a sad costly $25,000 tribulation with no resolution.
Don't believe that 50 year warranty because it doesn't mean ***. Trust me!
- product
Preferred solution: Replace Floors
Companies Similar to LW Flooring
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
I need to point out that these floors are "floating" and no adhesive was used. This is the second home I have installed laminate in, and I also installed actual hardwood flooring many years ago.