Luxury Villas World Reviews
Luxury Villas World Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Luxury Villas World has a 1.0 star rating from 1 review; consumers are mostly dissatisfied, citing high price levels, poor customer service, inflexible no-refund policies, and an alleged loss of $1,200 after a canceled trip during COVID-19. Luxury Villas World reviews reflect warnings to avoid the business and strong negative recommendations.
Positive Feedback
No positive feedback is reported in available reviews.
Negative Feedback / Risk Areas
- Recurring customer complaints about no refunds and inflexible cancellation policies.
- Reports of poor customer service and threats when disputes arose.
- High price level combined with alleged lack of consumer protection on bookings.
Key Takeaways for Future Customers
- Check Luxury Villas World reviews and recent recommendations before booking.
- Be prepared for difficulties obtaining refunds and escalate payments through your booking platform or bank if needed.
- Verify travel insurance coverage and document all communications with customer service.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Luxury Villas World has a 1.0 star rating from 1 review; consumers are mostly dissatisfied, citing high price levels, poor customer service, inflexible no-refund policies, and an alleged loss of $1,200 after a canceled trip during COVID-19. Luxury Villas World reviews reflect warnings to avoid the business and strong negative recommendations.
Positive Feedback
No positive feedback is reported in available reviews.
Negative Feedback / Risk Areas
- Recurring customer complaints about no refunds and inflexible cancellation policies.
- Reports of poor customer service and threats when disputes arose.
- High price level combined with alleged lack of consumer protection on bookings.
Key Takeaways for Future Customers
- Check Luxury Villas World reviews and recent recommendations before booking.
- Be prepared for difficulties obtaining refunds and escalate payments through your booking platform or bank if needed.
- Verify travel insurance coverage and document all communications with customer service.
Complaint
- - Michel is inflexible and offers no refunds.
- - Could not postpone due to COVID, lost $1,200, and Michel threatened to sue after VRBO chargeback.
Do not rent from Michel as he has poor business practices. We contacted him last year to postpone our trip due to COVID lockdowns in both our state and FL, and he would not accommodate us and told us we had to cancel.
He also do not allow for any refunds and is extremely inflexible.
My family and I are still currently out $1,200 after contacting VRBO and attempting a chargeback (which, when he found out texted me and threatened to sue me). In turn, I have hired a lawyer in attempts to get our money back from VRBO/this scammer.
- Money hungry
- Inflexible
- Send threatening texts and emails
User's recommendation: Avoid Luxury Villas World
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBuyer Beware
- - No-refund policy; reservation canceled without permission.
- - Paid $1500; no refund; insurance appears illness-only; CSA contact failed.
Buyer Beware when renting from HomeAway and Michel Saumonneau
Buyer Beware... if you are considering booking a rental listed below.
Michel Saumonneau
www.luxury villas world.com
Rental Vacation Homes
Property ID - 506895
My family booked this house for a trip to Disney world and had paid in full.
When Disney closed their doors due the CV pandemic, I contacted HomeAway regarding my options in cancelling due to these unforeseen conditions. Mr. Saumonneau has a no refund policy, however, due to the circumstances, I was hoping they would relax the policy. Shortly after I contacted HA, they contacted Mr.
Saumonneau and told him that I wanted to cancel my reservation... This was not the case at all as I was only inquiring what my options were. I could have cancelled myself if I wanted to. Despite my request for a full refund, my reservation was canceled without my authorization and Mr.
Saumonneau would not issue a refund. My advice would be to stay away from this property and any property that does not offer a full refund. HomeAway offers the renters zero protection when people such as these pull such stunts. I personally will steer far away from HomeAway.
It is not worth the $1500 of stupid tax that I paid.
FYI...
We did purchase the travel insurance, however, it appears that we are only covered if one of the travelers becomes ill with CV. I have tried to contact CSA, however, I have not had any luck.
- Would not offer a refund
Preferred solution: Full refund
User's recommendation: None...not a chance
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