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Luxury Label

Luxury Label

luxurylabel.co.uk
What is your customer experience with Luxury Label?

Luxury Label Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Luxury Label has 2.4 star rating based on 1 customer review. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Do not shop here at all".

  • Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.

Media from reviews

Luxury Label - Never received my goods
Luxury Label - Never received my goods - Image 2Luxury Label - Never received my goods - Image 3Luxury Label - Never received my goods - Image 4
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Resolved
Kirstie D Mai

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Resolved: Never received my goods

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Luxury Label - Never received my goods
Luxury Label - Never received my goods - Image 2
Luxury Label - Never received my goods - Image 3
Luxury Label - Never received my goods - Image 4
Contains 1 confidential file for company representatives
Updated by user Mar 26, 2024

Been ignored on a number of occasions. Only reply when it suits them. The left hand don’t no what the right hand is doing as one minute they will offer me a refund then the next person is saying it’s been delivered.

Original review Mar 16, 2024

Been in contact with them which they only responded as and when suited them. Wasted over two weeks for them to tell me its out tor delivery.

Got in contact with evri, to find out the tracking number isnt under my name.

They then sent another one out apparently, which shows delivered but not on my door step. Ive contacted them regarding all my issues over the last three weeks to literally be ignored and theyve now blocked me on the shop app

Dont order from this company (if it is even a company)

Shocking customer service!

View full review
Loss:
$72
Cons:
  • Wrong tracking info
  • Customer service is shocking
  • No item received

Preferred solution: Full refund

User's recommendation: Do not shop here at all

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