LuxNow Reviews
LuxNow Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
LuxNow has a 1.0 star rating from 2 reviews and consumers are mostly dissatisfied; the rating distribution is 100% unfavorable. Reviews report no pros, high prices, bad services, and very bad customer service.
Positive Feedback
No positive aspects were reported in customer feedback; reviewers did not cite reliable service or helpful support.
Negative Feedback / Risk Areas
- Repeated reports of alleged fraud, billing errors, and disputed charges in LuxNow reviews and LuxNow customer complaints.
- Poor customer service and lack of refunds despite promised reimbursements.
- Unreliable bookings and unclear reservation handling.
Key Takeaways for Future Customers
- Expect potential billing and refund issues and verify charges closely before using services.
- Consider alternate providers rather than relying on membership-style bookings with this company.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
LuxNow has a 1.0 star rating from 2 reviews and consumers are mostly dissatisfied; the rating distribution is 100% unfavorable. Reviews report no pros, high prices, bad services, and very bad customer service.
Positive Feedback
No positive aspects were reported in customer feedback; reviewers did not cite reliable service or helpful support.
Negative Feedback / Risk Areas
- Repeated reports of alleged fraud, billing errors, and disputed charges in LuxNow reviews and LuxNow customer complaints.
- Poor customer service and lack of refunds despite promised reimbursements.
- Unreliable bookings and unclear reservation handling.
Key Takeaways for Future Customers
- Expect potential billing and refund issues and verify charges closely before using services.
- Consider alternate providers rather than relying on membership-style bookings with this company.
Don't deal with this fraud guy
- - Rented car at $600/day for 7 days; charges totaled $86,440.
- - Owner Gary Marotta is accused of theft and fraud; police and prosecutors investigate.
My name is Frederick Jennings. I used my American Express Black card and rented a car from LLUXNOW.COM.
They agreed in writing to $600 a day for 7 days when my Amex statement came in I had charges on it for a home, 2 cars and a boat costing me a total of 86,440. The owner Gary Marotta is a thief and a very bad guy.
When I called him he told me if I brought my wife down to his office he would F..k my wife and then give me a $10,000 discount from the $86,000 bill.
I called the police, the state prosecutor and I found out he is under investigation for other fraud and for not paying his taxes and other things the prosecutor wouldnt divulge. Beware of this business and this guy Gary Marotta from Florida and New York and New Jersey.
- No pros
- Not a reliable company
Preferred solution: Let the company propose a solution
Beware of FRAUDSTER - LUXnow Luxury Rentals
- - Quoted $600/day for 7 days from LLUXNOW.COM, but charges totaled $86,440.
- - Owner Gary Marotta allegedly offered a $10,000 discount for my wife.
My name is Frederick Jennings. I used my American Express Black card and rented a car from LLUXNOW.COM.
They agreed in writing to $600 a day for 7 days, when my Amex statement came in I had charges on it for a home, 2 cars and a boat costing me a total of 86, 440. The owner Gary Marotta is a thief and a very bad guy.
When I called him he told me if I brought my wife down to his office he would F..k my wife and then give me a $10, 000 discount from the $86, 000 bill.
I called the police, the state prosecutor and I found out he is under investigation for other fraud and for not paying his taxes and other things the prosecutor wouldn't divulge. Beware of this business, and this guy Gary Marotta from Florida and New York and New Jersey.
Preferred solution: Let the company propose a solution
Anthony Marotta Luxnow.com ,shady practices.
- - I prepaid $2500 by wire for 1 week at The Ocean Club; reservation number issued.
- - Luxnow cites hurricane as cause of loss and refund in progress.
I booked my summer vacation through Luxnow, they handled the the reservation and payment for 1 week at The Ocean Club in nassau Bahamas. I pre paid the deposit of $2500 by wire as the salesman for Luxnow.com instructed and I received a reservation number.
I called the hotel resort and they could not find my name anywhere. I called Luxnow.com and they kept ignoring me and putting me off, then the hurricane hit the Bahamas,and Anthony Marotta of Luxnow.com called me to tell me that the hurricane had created the loss of reservation and he was working on a refund for me. I waited and as of today no refund has been made to me.
I still don't understand what a hurricane had to do with it when the hurricane came after my intended dates for the vacation. Marotta says the hotel was destroyed and it will be hard to get me the refund.
- Bad services
- Very bad customer services
Preferred solution: Full refund
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