Destination Wedding ***
We decided on a quote from Sunwing for your destination wedding Jan/9/ 2013 in Mayan Riveria Mexico. The Price was right but the service provided by Sunwing and LUXE Destination weddings was horrible. Sunwing did not want to honor the quote they gave. They said 2 years old and under were free and tried to charge over $1000 for a 2 year old. They also quoted buy 5 rooms get the 6th free for (max 3 free rooms). It is now July and we are finally hopefully about to get our credit. We had to open complaints with Better Business Beaureau and threaten law suits before anyone paid attention to our $8000+ issue. Sadly we had guests that decided not to join us because the customer service by LUXE Destination weddings was so *** They would not return calls or emails. People only wanted to give there credit card info for despositis and ask a few basic travel questions. Forget any special request like room upgrades etc. they were completley ignored or screwed up and charged double for. DO NOT USE SUNWING OR LUXE DESINTATION WEDDINGS FOR YOUR WEDDING.
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