Luv My Sitter
Luv My Sitter Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Luv My Sitter has 1.0 star rating based on 1 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Round Rock, Texas
Poor service from a pet sitter
I hired Tracy and her team twice for two week long trips. After the first service timeframe, I was concerned that her visits for my pets weren't long enough for my pets' welfare.
I discussed with Tracy and she promised the service would be better on the second service timeframe.
On the first day of the second timeframe, I only received one visit (paid for 4 with potential overnight stay) and had to chase the sitter for the second visit. I immediately fired her and made other arrangements for my pets. I asked for a refund and Tracy refused since she is claiming I cancelled at the last minute.
I did cancel but it was for lack of service for which I paid for in advance. My pets are too important to have this poor service.
Preferred solution: Full refund
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