Luv My Sitter
Luv My Sitter Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied with service, customer service, and the exchange, refund and cancellation policy; price level reported as high.
Positive Feedback
No positive aspects were reported in the available Luv My Sitter reviews; the single review describes unmet expectations and service problems.
Negative Feedback / Risk Areas
- Missed or incomplete pet visits and poor sitter reliability.
- Refusal of refunds after cancelling due to lack of service, highlighting refunds and cancellation disputes.
- High price point combined with unsatisfactory customer service, echoing Luv My Sitter customer complaints.
Key Takeaways for Future Customers
- Check Luv My Sitter reviews and confirm refund and cancellation policy before booking.
- Require clear visit confirmations and document service times to address disputes.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied with service, customer service, and the exchange, refund and cancellation policy; price level reported as high.
Positive Feedback
No positive aspects were reported in the available Luv My Sitter reviews; the single review describes unmet expectations and service problems.
Negative Feedback / Risk Areas
- Missed or incomplete pet visits and poor sitter reliability.
- Refusal of refunds after cancelling due to lack of service, highlighting refunds and cancellation disputes.
- High price point combined with unsatisfactory customer service, echoing Luv My Sitter customer complaints.
Key Takeaways for Future Customers
- Check Luv My Sitter reviews and confirm refund and cancellation policy before booking.
- Require clear visit confirmations and document service times to address disputes.
Poor service from a pet sitter
- - I hired Tracy for two week-long pet-sitting.
- - Welfare concerns were raised; improvement promised.
- - Second timeframe had only one visit; I fired her.
I hired Tracy and her team twice for two week long trips. After the first service timeframe, I was concerned that her visits for my pets weren't long enough for my pets' welfare.
I discussed with Tracy and she promised the service would be better on the second service timeframe.
On the first day of the second timeframe, I only received one visit (paid for 4 with potential overnight stay) and had to chase the sitter for the second visit. I immediately fired her and made other arrangements for my pets. I asked for a refund and Tracy refused since she is claiming I cancelled at the last minute.
I did cancel but it was for lack of service for which I paid for in advance. My pets are too important to have this poor service.
Preferred solution: Full refund
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