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Lutrell's in Walla Walla, WA did unrequested work and billed >$300

Beware of major repairs being rediculously expensive! My car needed new head gaskets. When their $3600 estimate (including water pump, timing belt and clutch) morphed into $6000, I paid to have it towed elsewhere. Local shop put in new engine, all above work, etc for only $2700. The service manager was polite, seemed reasonable, but their logic very flawed. They are also charing me for extra work I never requested, authorized, or even knew about until they sent the bill. Though I'm sure their shop is fine for basic services, drive, tow or haul your car elsewhere for anything major! I just wish I would have done so sooner.
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ID
#227258 Review #227258 is a subjective opinion of poster.
Location
Odessa, Washington

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Summary

Luttrell’s Auto Center is one of the most well-known and experienced auto centers. The company has been in business for more than 20 years. Luttrell’s Auto Center offers vehicles of such brands as Ford, Toyota, Lexus, Subaru, Audi, Kia, Saab, Porsche, BMW, Mercedez, Isuzu, Jeep, Dodge, Chrysler, Range Rover, Lincoln, Acura, Plymouth, Pontiac, Chevrolet and many more. If you are looking for a high quality stylish vehicle, Luttrell’s Auto Center is one the best car dealers to apply to. Millions of customers have already made sure Luttrell’s Auto Center is really worth dealing with. Luttrell’s Auto Center offers different payment options so that anyone could afford buying a car.

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