Lutron Electronics
Lutron Electronics Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Lutron Electronics has 1.8 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Poor Product Quality", "Understand there is two types of 3 ways.".
Review authors value the most Location and Exchange, Refund and Cancellation Policy. Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Lutron Electronics has 1.8 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Poor Product Quality", "Understand there is two types of 3 ways.".
Review authors value the most Location and Exchange, Refund and Cancellation Policy. Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Bellmawr, New Jersey
Product falls apart
Half of the Lutron dimmer switches in my entire home fell apart or were easily broken within less than a seven year period. A fairly hefty investment after only seven years. I would discourage anyone from buying this companys product.
User's recommendation: Poor Product Quality
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHelp on 3 ways
I purchased the wrong switches. didn't know there were two type.
To have a three-way. Have to return switches to Amazon and will get the one that goes with a pair. my second time trying from Amazon. Mine broke on the on and off part.
It only worked on the dimmer side.
Trying but hope soon it will work. Thanks
- Great so far but changing been difficult
Preferred solution: Nothing
User's recommendation: Understand there is two types of 3 ways.
Chicago, Illinois
Low quality and incomplete products
Purchased 2 dimmers from Lutron. First one did not function at all.
In speaking with customer service, they confirmed that they had some dimmers with defective switches. They also confirmed my installation was correct.
The second Lutron dimmer worked but did not have a wall plate so its just an ugly piece of hardware hanging out of the wall in an otherwise attractive room.
I called Lutron and they confirmed this product doesnt come with a decorative wall plate to finish the job (sounds like the cost accounting department is now in charge of product engineering??).
Preferred solution: Let the company propose a solution
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