LutherSales
LutherSales Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
LutherSales reviews show a 1.1 star rating from 7 customers with widespread dissatisfaction; consumers report high prices, billing and refund problems, and poor customer service leading many to request refunds.
Key Takeaways for Future Customers
- Expect difficulty contacting support and unresolved billing or subscription deductions.
- Document payments and pursue refunds if items never arrive or orders are unfulfilled.
- Verify payroll allotment arrangements before using auto-ship or membership payment plans.
Negative Feedback / Risk Areas
- Recurring customer complaints about unresponsive customer service and disconnected phone numbers.
- Frequent reports of missing deliveries while charges continue and delayed or absent refunds.
- Allegations of unclear billing practices and difficulty obtaining exchanges or cancellations.
Positive Feedback
Some reviews note past successful purchases and occasional pay-later options, but these are outweighed by service failures.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
LutherSales reviews show a 1.1 star rating from 7 customers with widespread dissatisfaction; consumers report high prices, billing and refund problems, and poor customer service leading many to request refunds.
Key Takeaways for Future Customers
- Expect difficulty contacting support and unresolved billing or subscription deductions.
- Document payments and pursue refunds if items never arrive or orders are unfulfilled.
- Verify payroll allotment arrangements before using auto-ship or membership payment plans.
Negative Feedback / Risk Areas
- Recurring customer complaints about unresponsive customer service and disconnected phone numbers.
- Frequent reports of missing deliveries while charges continue and delayed or absent refunds.
- Allegations of unclear billing practices and difficulty obtaining exchanges or cancellations.
Positive Feedback
Some reviews note past successful purchases and occasional pay-later options, but these are outweighed by service failures.
Media from reviews
Los Angeles, California
My account
I had an account with this company and want to know what has happen to my account my allotment and how do I get information on this?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Aurora, Colorado
Account Information
I have tried calling several times. The call continuously went to a fast busy signal. I cannot speak to anyone concerning my account and payments that I'm currently still making.
- Poor communication
Preferred solution: Full refund
User's recommendation: Don’t lose your money. None of the contact numbers work to reach customer service.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo feed back on my account
- - Please call about account 505818****; the business is closed; how do I get back my pay allotment and have it issued by check.
The company should call me regarding my account 505818****. I have been trying to contact someone, but nothing.
I was also told the business is closed down. So what happens to my account? It's still being deducted from my pay as allotment. Where is my money going, and how do I get that back?
I want it sent to me as a check, like they did before. Thank you.
Preferred solution: Full refund
User's recommendation: Be careful they don’t answer your calls or emails
Seguin, Texas
My account
- - I am a long-time Luther Sales customer.
- - I request a refund for all allotment deductions and a check for overpayment.
I have been a long time customer with Luther Sales and had no problem purchasing aft the past two years I have not been able to make a purchase and want a refund for all the deduction that was taking from my allotment. I did one time receive a check from here for over payment and would like to receive one again. Thank you
User's recommendation: Keep in co tact with the company regarding your account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI have been scammed for a stove and a microwave from Luther sales
- - 2023 fridge bought; stove and microwave added but not wanted.
- - Stark requests payments; the agreement lists fridge, stove, and microwave.
Back in 2023 I purchased a refrigerator and on the refrigerator order I had also added as stove and a microwave well because of the price I told them that I did not want the stove and I did not want the microwave fast-forward to 2024 I recently got a call from a company called Stark and they want to start receiving my payments well when I asked her to send me a copy of my agreement because of all the scams that is going around I did not feel comfortable with just handing over money to them, I asked her to send me a copy of my agreement and on the agreement. There is a refrigerator, a stove and a microwave.
I called Best Buy and because I do not have the order number I cannot get any help now Im frustrated because Im paying for two items that I do not have I have the refrigerator, but I dont have a stove or a microwave. Is there anyone that can help me get in contact with someone that can help me .
- Nine at this point
- None at this point
Preferred solution: Deliver product or service ordered
User's recommendation: Stay away
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAre you no longer in business
Are you no longer in business? If so, my payments are still being processed. I would like to know what is going on as I keep getting calls from debt collection.
Preferred solution: Answer is store is no longer in business keep getting call from debit collection and my payment are still being accepted by Luther Sales
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy account
- - Please answer calls and keep in touch about my account.
- - I want refunds or unused credit from over two years and please contact me at 505818****.
Answer their phone keep in contact with customers about account and give refunds or let me purchase with my credit that hasnt been used for over a two years. Please contact me back at 505818**** so I can get and update on my account.
I never had problem with the company before but lately t have been a hard time contacting the company. Thank uou
User's recommendation: Keep in contact with their customers who have credit and want to get refunds or purchase again
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey owe me over 900 in overpayment I filled out form and now they are closed down because a leadership member passed on. How do we get our money back? WHO do we talk to? All their phones off pissed
- - Delivery was slow and I was told I overpaid $918.90.
- - I returned the form and have not been refunded, and phones are disconnected.
Bought items took forever to be delivered. Suddenly, I stopped getting statements.
So, I finally inquired and was told I overpaid $918.90. They emailed me some form and I sent it back. Crickets! That was in August of 2024, and today, January 13, 2025, I still have no money and all of their phones are disconnected.
Who do we call now? This is so wrong on many levels.
- Pay later
- Poor communication
Preferred solution: Full refund
Pittsburgh, Pennsylvania
Checking account unable to contact anyone from this company
- - The phone number is no longer in service.
- - Wells Fargo has no record of my existence.
- - I would like someone to call me if they still exist.
Im very upset and concerned that the phone number is no longer in service. When I contacted Wells Fargo, they have no record of my existence.
Ive had no reason to contact them until now.
So if they still exist I would love someone call me. This is very concerning!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTHEYYYYYY ARE SCAMMERS!!!
They took money every month out of my account and I never received the product. Now I'm fighting to get my money back.
Portland, Oregon
Owed Money
they owe me over $700 that i have been trying to get back since March 2024. I am so pissed that they can do this!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor communication and customer service. Never shipping item ordered
- - -Order delayed for weeks due to backlog.
- - -Refund requested 4/16/2024; not received by May.
I placed an order on 2/23/2024, and a representative texted me every day until I verified that I had updated my payroll allocations to the account they provided for payment. However, they didn't show the same enthusiasm when it came to fulfilling my order or helping me with a refund.
At first, they informed me that the item I ordered would be shipped 10-12 business days after my first payment. Fast forward to almost a month later when I decided to check on the order status, I found out that there was a backlog of orders. I wasn't informed about this when they were rushing me for my payment. When I inquired about whether the delay would be communicated, the rep responded with a lie, saying 'we are sending a mass email shortly.' Two weeks later, I checked on the status only to be told that they lost a trustee and they gave me a sob story about how they were struggling to fulfill orders.
The way this company operates should be documented in a book titled 'How not to run a successful business.' I requested a refund on 4/16/2024 and was told to wait for a customer service specialist to verify my banking information for a refund. I had to once again initiate an inquiry about the status of my refund on 5/4 and was told that my refund would be fulfilled by 5/17. It wasn't until I responded that I would file a complaint if they didn't follow up with getting my refund by 5/17 that I received a message from someone named EM to give them a call to verify my bank information. I called the number to verify and was told that my deposit would be processed and I would see it in my bank on Wed 5/15.
I still never received my refund and they stopped answering my update requests. I'm filing multiple complaints this morning and reviews to let it be known to never order from this company.
Preferred solution: Full refund
User's recommendation: Never order from this place and let this trash company go out of business because they already struggling to fulfill orders and have lost customers' trust.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Araucária, Paraná
WHERE'S MY ORDER?!
- - Four months with no items received.
- - Monthly payroll payments are being taken; I need answers now.
- - Contact: 919-397-****; #PendingLawsuit.
It's been going on for four months!!
You are taking monthly payments from my payroll and I have yet to receive my items.
My contact number is: 919-397-****.
#PendingLawsuit
I need answers now.
- Pay later
Preferred solution: Deliver product or service ordered
User's recommendation: Take your chances!
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If I could write a -1 I would do it. The company seems to be a total scam. I purchased a laptop on February 5, 2024 with payments being deducted from my paycheck.
- - They deduct money but ship nothing.
- - They lie about shipping and promise next week for 14 weeks.
- - I stopped payments and would not recommend them.
They have no problem deducting the money from your paycheck, but you will not get your products. They will lie to you and tell you it will ship next week.
They have told me this story for 14 weeks, now and still no laptop. I have stopped the money from being sent to them.
I would never, never recommend anyone purchase anything from this company. I believe they re scammers.
User's recommendation: Run in the other direction! They are liars and scammers.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWaiting for my delivery date
- - Waiting 3 months for a living set delivery and ordered an Apple laptop.
- - Paid for items not delivered; calls and emails unanswered.
- - Please call me at 202-427-****.
I have ordered furniture from Luther sales, fully paid for it to get damaged furniture twice, the first living room set was replaced, the 2nd living room set I am still waiting for. I also ordered a2 apple MacBook lap tops, that I am paying for, I am still waiting for the 2nd laptop, no one answers the nor do they respond to any emails , I have spent thousands of dollars with this store what can I do to get my furniture or my money
I have veen waiting for my living set to be delivered for 3 month also I ordered a apple laptop. No one is answering the phone's no one is responding to emails.
What is going on, I have been calling for days. Please don't rip me off, I am a struggling mom. I just want what I paid for and is still paying for.
Please call me (202-427-****)At one time I recommend every one, now I wonder not recommend my worst enemy. Worst experience in my lifeI would never recommend anyone
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