Unclaimed
Luther Westside Volkswagen Reviews
Satisfaction analysis
1.5K
CLAIMED LOSSES
1
TOTAL REVIEW
New Reviewer
Fell for the 2nd oldest trick on the book.
Standard negotiations for a used car. When we got done after 5 hours, asked for the "out the door" price and wrote a cheque for that price. Weeks later, they called and said we owed them the $1500.00 down payment. When I said "Huh?" they said read the contract. Shame on me; I didn't, and they snuck it in. They said they would find out how this happened and would call us back. We've only heard crickets. My fault for thinking a car dealership can be trusted. Their fault for being slimy car sales.
ID
Service
Luther Westside Volkswagen Customer Care
Reason of review
Order processing issue
Loss
$1500
Preferred solution
Written apology
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Luther Westside Volkswagen