Lusha
Lusha Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.0 star rating; consumers are mostly dissatisfied with a 100% unfavorable distribution and frequent concerns about billing and customer service. The price level is reported as high.
Positive Feedback
No positive feedback appears in the provided review; the reviewer noted prior use before the billing dispute.
Negative Feedback / Risk Areas
- Billing practices and unexpected annual subscription charges prompting disputes.
- Difficulty cancelling membership and login problems with personal email addresses.
- Poor customer service response and slow or missing refunds.
- High price level relative to perceived value.
Key Takeaways for Future Customers
- Check subscription terms and auto-renew policies before purchasing.
- Monitor charges and be prepared to dispute billing; Lusha reviews note refund and customer service issues.
- Confirm login compatibility and keep records to help resolve Lusha customer complaints or membership disputes.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.0 star rating; consumers are mostly dissatisfied with a 100% unfavorable distribution and frequent concerns about billing and customer service. The price level is reported as high.
Positive Feedback
No positive feedback appears in the provided review; the reviewer noted prior use before the billing dispute.
Negative Feedback / Risk Areas
- Billing practices and unexpected annual subscription charges prompting disputes.
- Difficulty cancelling membership and login problems with personal email addresses.
- Poor customer service response and slow or missing refunds.
- High price level relative to perceived value.
Key Takeaways for Future Customers
- Check subscription terms and auto-renew policies before purchasing.
- Monitor charges and be prepared to dispute billing; Lusha reviews note refund and customer service issues.
- Confirm login compatibility and keep records to help resolve Lusha customer complaints or membership disputes.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Cancel membership
I previously used Lusha and purchased an annual subscription using my personal email address. You recently billed my credit card (Oct 17) for $368.88 for another year.
However, I cannot log in as you won't accept a personal email address to log in and cancel. I have disputed this charge with my credit card company and am asking you to cancel my membership, refund the charges, and move forward. Please let me know you have received this and are taking the corrective action.
Thank you! Don Burt, donburt@***.com, 610-715-****.
Preferred solution: Full refund
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