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Lupient Chevrolet

Lupient Chevrolet

www.lupientchevrolet.com
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David Mmu

Lupient Chevrolet of Bloomington MN

AI Highlights
  • - GM Pam provided poor service and focused on money.
  • - Return policy wasn't disclosed and the invoice request was denied.

"Poorest Customer Service Award" Never again will I return. The General Manager 'Pam' was the most selfish, self centered person I ever met and would not do anything but agree to a Cila Jet Treatment and blaintenly denied any adjustment or customer satisfaction upon trying to resolve a customer complaint.

All she cared about is money and everyone involved only cared about the profit rather then the customer and failed to disclose not only a return policy, nothing was mentioned at all during the closing of the sale. After requesting the original invoice of vehicle, everything I asked for was denied.

Loss:
$23000
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1 comment
Guest

Same here charged me for my same diagnoses that is said was the problem

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