State: Texas Product: Luminess Air Airbrush Makeup System Free Trial Clear all filters (3 of 112 reviews match)
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Luminess Air in Corpus Christi, Texas - Going to try to get RA tomorrow.

I'm going to try to get an RA and return a 30 day trial package. I'll post what happens. I opened the box, but didn't unpack any of the contents and there's plenty of time left on the 30 days. KM
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Review
#1443415 Review #1443415 is a subjective opinion of poster.
Service
Luminess Air Airbrush Makeup System Free Trial
With Official Company Response
1.1
Details
System free trial was misleading. Wasn't worth the shipping charge even. Customer service was the worst
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1 comment
LuminessAir
Luminess Air Response
#1209787

Hi There,

We do apologize for any confusion there may have been regarding the price of the 30 day in home trial. The Luminess Air infomercial does inform all viewers that the price to try is 19.95.

Never does the ad inform the trial is free.

Here at Luminess Air, we strive on providing the absolute best service and products and very sadden that you received anything less than that. Please do not hesitate to contact us at 1-888-793-7474 Monday-Friday 8:30am-5:30pm CST and we would be more than happy to answer any questions or concerns you may have.

Review
#915007 Review #915007 is a subjective opinion of poster.
Service
Luminess Air Airbrush Makeup System Free Trial
Reason of review
Bad quality
With Official Company Response
1.0
Details
Like everyone else, I missed the "trial" wording.They charged me $571.00 for the Pro Ststem and now have drained my bank account today. Have filed dispute with my bank and will be contacting an attorney for Deceptive Trade Practices. They mistook my bees with honey for...
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1 comment
LuminessAir
Luminess Air Response
#1145055

Hi There,

We would like to apologize for any misunderstanding there may have been regarding the 30 day in home trial offer. Here at Luminess Air we do believe in full disclosure of all Terms and Conditions and make sure Terms are fully agreed upon stating that you have read and understand.

The automatic shipments of makeup may be cancelled at any time however, returning the system within the 30 day trial period cancels the 5 monthly payments for the Airbrush System. We are always here to answer any questions or concerns you may have, if you would please give us a call at 1-888-793-7474 Monday-Friday 8:30am-5:30pm CST.

Review
#826403 Review #826403 is a subjective opinion of poster.
Service
Luminess Air Airbrush Makeup System Free Trial
Reason of review
Problems with payment

Contact Luminess Air Customer Service

Mailing Address:
Luminess Direct LLC
12802 Capricorn
Stafford, Texas 77477
United States
Phone:
(888) 793-7474
All Luminess Air Contacts

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