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Called lumpiness you purchase an airbrush. Received the product but they keep on charging my account for almost $75 for makeup that I did not order. 2 months ago I called and let them know to cancel whatever was going on and still they charge my credit card today......
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5 comments
Yazmeen
#1799704

Wow

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Review
#1723531 Review #1723531 is a subjective opinion of poster.
Service
Luminess Air Membership
Pros
  • Unprofessional fraud
Cons
  • Misleading commercial about the makeup coverage
  • Received for additional products that i did not order
Reason of review
Return, Exchange or Cancellation Policy
Loss
$75
Preferred solution
Full refund
Tags
  • Www luminessair com

Product not worth the money | Luminess Air

I am trying to cancel my membership and one site wants to charge me $37.00 to cancel my membership. This is ridiculous.
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Review
#1659354 Review #1659354 is a subjective opinion of poster.
Service
Luminess Air Membership
Reason of review
Poor customer service
Preferred solution
Cancel my membership and do not mail any further supplies
The below is my personal feelings and experiences with the company. Question, is there a class action law suit yet? This is messy, am I'm pretty heated right now they TOOK $20.00 a month for a 10 months. Nice hu? I recently found out they couldn't process a card they...
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Review
#1649108 Review #1649108 is a subjective opinion of poster.
Service
Luminess Air Membership
Reason of review
As stated, they are charging people for canceled websites.
Loss
$200
Preferred solution
Full refund

My experience has been good | Luminess Air in Mccall, Idaho

I need to cancel my membership - my customer account # is 2680144 - My name is Wendy Patterson, PO Box 769, McCall, ID. I have recently retired and can not afford my membership any longer. My experience has been good, but just don't have the extra funds any longer - Thank you, Wendy Patterson
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Review
#1476773 Review #1476773 is a subjective opinion of poster.
Service
Luminess Air Membership
Reason of review
Good customer service

CANCEL | Luminess Air

Love the airbrush machine and makeup but I do not want makeup delivered to me for more charges I just want to purchase the machine and the airbrush equipment that they sent please stop sending me more and overcharging me please
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Review
#1444559 Review #1444559 is a subjective opinion of poster.
Service
Luminess Air Membership

Can’t make them stop charging my card | Luminess Air in Florence, Alabama

DO NOT ORDER FROM THIS COMPANY!! I ordered the machine a year ago and was enrolled in the “club” I cancelled after the first shipment but they continued to send products and charge my card. I cancelled again after the second shipment arrived and then the third. A year after finally getting the shipments/charges stopped I got another package and charge. Uggggggf not cool!!! They suck
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Review
#1443339 Review #1443339 is a subjective opinion of poster.
Service
Luminess Air Membership
Reason of review
Return, Exchange or Cancellation Policy

Can't afford it | Luminess Air in Etna, California

Id like to cancel cant afford it n9 more
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Review
#1418804 Review #1418804 is a subjective opinion of poster.
Service
Luminess Air Membership

Stop taking money out | Luminess Air in Atlanta, Georgia

Been cancelled order but they still taking money out of my account and I want my dam money back now or I will go further with getting my money back plus I haven't got any of the product I'm pissed work to hard for y'all to keep taking money out my account
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Review
#1377928 Review #1377928 is a subjective opinion of poster.
Service
Luminess Air Membership
Reason of review
Problems with payment
I purchased the Luminess Air as a gift and did not want to continue to pay over $35/month. I was told it would be canceled and given a confirmation number. I noticed today that my credit card is still being charged. (Today is Oct. 1) I tried to call again this morning...
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1 comment
Anonymous
#1578372

Cancel your credit card it’s easy and they can’t get out your money

Review
#1370211 Review #1370211 is a subjective opinion of poster.
Service
Luminess Air Membership
Reason of review
Return, Exchange or Cancellation Policy
This company ripp off people who are trying to find solution to a healthy beauty face. But Instead, we come to a scam ripped off business that lie to their loyal customers. They should be ashamed for ruining people’s life. I was calling their customer service and...
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2 comments
Anonymous
#1573376

do what I am going to do, I am going to change my card I used to buy it, see if they get any more $ from me...ha jokes on them a holes!!!! really not sure how they can even legally get away with it. Is there some type of petition we can have people sign to get our $ back or something?

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Review
#1366082 Review #1366082 is a subjective opinion of poster.
Service
Luminess Air Membership
Reason of review
Return, Exchange or Cancellation Policy