Product: Luminess Air Makeup Free Trial Clear all filters (21 of 21 reviews match)
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Luminess Air - SCAM (SHAME ON YOU)

1.0
Details
I RECEIVED THE MAKE-UP ON A TRIAL BASIS. FIRST OF ALL IT DIDN'T MATCH MY SKIN TONE AND THEN THEY SAID IT WAS 500.00 DLRS PAYABLE IN INSTALLMENTS OF 85.00 EACH. WHICH WAS DISCLOSED WHEN ORDERING IT. i SENT THE WHOLE KIT BACK AND THE SUPPLEMENTAL SHIPMENT. pLEASE REFUND MY MONEY.tHIS IS A SCAM OPERATION NOT TELLING THE CONSUMERS THAT IT COST THIS MUCH. i DON'T WEAR MAKE-UP DAILY AND WOULDN'T HARDLY PAY 500.00 DLRS FOR ANY. i CALLED lUMINESS AND THEY ASK FOR A TRACKING NUMBER ON THE RETURNS. I WANT ALL OF MY MONEY BACK ASAP.i HAVE THE TRACKING NUMBERS AND WILL BE MAKING THEM AVAILABLE. SHAME ON THEM (SHAM SCAM). BETTYE PORTER LIVONIA,MI
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Review
#1573870 Review #1573870 is a subjective opinion of poster.
Service
Luminess Air Makeup Free Trial
Reason of review
Pricing issue
Loss
$165
Preferred solution
Full refund
1.5
Details
Makeup set into my wrinkles making me look older. I sent them several emails I tried calling over the past month to confirm I would not be shipped more make up it’s bad enough I have to pay for something I was lied to about. But make up came one foundation, blush and...
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Review
#1267860 Review #1267860 is a subjective opinion of poster.
Service
Luminess Air Makeup Free Trial
Reason of review
Problems with payment
The free makeup was very cheap quality, something you can purchase at the dollar store. I returned the product. Then they sent me the automatic makeup sign up which is an additional $32/month. I called to cancel, saying I returned the machine. Customer Rep says yes,...
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Review
#1326333 Review #1326333 is a subjective opinion of poster.
Service
Luminess Air Makeup Free Trial
Reason of review
Return, Exchange or Cancellation Policy
Loss
$46
Preferred solution
Full refund
1.6
Details
I called and said I do not want any more of your makeup just the trial. Representative said I had to send the trial back. I paid for the trial. It should belong to the purchaser. She said no I did not pay the full value and it has to be returned in 10 days or more...
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2 comments
Anonymous
#1658944

I would like to join a class action. They not only misrepresent, but they take $1 when you order to check your account and keep it do that a million times they make 1,000,000 - they are surely a scam and the make up and the machine are *** to say it mildly.

You can't return it as they will say they didn't get it and you should pay for the return and then hope for a refund.

They offered $10 for postage after they got it - how do I do that if I don't spend more than $20 to send it with a receipt. SCAM BUYER BEWARE THEY SHOULD BE FORCED OUT OF BUSINESS

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Review
#1073880 Review #1073880 is a subjective opinion of poster.
Service
Luminess Air Makeup Free Trial
Reason of review
Return, Exchange or Cancellation Policy
Tags
  • Luminus Air Scam
1.0
Details
I ordered from a TV special trial offer, 2 Luminess air brushes. One for my daughter one for me. We both were not happy w them and I called the company and told them I needed to send them back. I requested a Return Authorization number and she gave me one, saying if...
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Review
#1260253 Review #1260253 is a subjective opinion of poster.
Service
Luminess Air Makeup Free Trial
Pros
  • Quality product
Reason of review
Return, Exchange or Cancellation Policy
Loss
$84
Preferred solution
Full refund
Tags
  • Scam Red Flag
The trial sales pitch for Luminess Air is very deceiving. After trying the product, I thought it made my skin look like plastic. Then I discovered a 42.94 automatic deduction deduction on my checking account this morning so the product has already cost me close to $70...
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Review
#1155769 Review #1155769 is a subjective opinion of poster.
Service
Luminess Air Makeup Free Trial
Reason of review
Problems with payment
I was offered a free set of makeup, mascara, and eye shadow pallete. I got the machine after three weeks, and a card saying the makeup would follow. Here it is May 8th and not a word as to when it will ever be sent, and yet daily I get emails telling me of deals and...
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Review
#1250827 Review #1250827 is a subjective opinion of poster.
Service
Luminess Air Makeup Free Trial
Reason of review
Order processing issue
Preferred solution
Deliver product or service ordered
1.3
Details
Called the number to return the product and the guy answering the phone barely spoke English and said I'm sorry we can't help you at this time.Even though the number I called was the number listed as the number to call for returns. He said that there were no...
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Review
#1185559 Review #1185559 is a subjective opinion of poster.
Service
Luminess Air Makeup Free Trial
Cons
  • Customer service
Reason of review
Poor customer service
Loss
$28
Preferred solution
Full refund

Luminess Air - Makeup Free Trial Review

1.6
Details
I was completing online order after seeing the infomercial with $19.99 special offer. Took the time to read terms & conditions - what they failed to mention in the commercial is the 6 payments of $59.99 after 30 days & all of the extra return fees if you want to return item within 30 days. I cant believe their scam advertisement is legal and that the AG's Office hasn't interevened on behalf of the consumer. Very disappointed with the whole scam.
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Review
#956373 Review #956373 is a subjective opinion of poster.
Service
Luminess Air Makeup Free Trial
Reason of review
Not as described/ advertised

Contact Luminess Air Customer Service

Mailing Address:
Luminess Direct LLC
12802 Capricorn
Stafford, Texas 77477
United States
Phone:
(888) 793-7474
All Luminess Air Contacts

Luminess Air Reviews

  1. 560 reviews
  2. 156 reviews
  3. 48 reviews
  4. 29 reviews
  5. 29 reviews
Luminess Air reviews
1.4
Details
I purchased a Luminess air device for my wife before Christmas. It came a month after it was supposed to. Obviously she didn't get if for Christmas. The Air brush was prominently advertised at $79.99 in a highlighted circle at the top of the page. Then in microscopic...
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Review
#1029229 Review #1029229 is a subjective opinion of poster.
Service
Luminess Air Makeup Free Trial
Cons
  • Deceptive pricing and slow product shipment
Reason of review
Pricing issue
Loss
$319
Preferred solution
Full refund
Tags
  • luminessair rip off