Product: Luminess Air Makeup Free Trial Clear all filters (21 of 21 reviews match)
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Luminess Air - SCAM (SHAME ON YOU)

1.0
Details
I RECEIVED THE MAKE-UP ON A TRIAL BASIS. FIRST OF ALL IT DIDN'T MATCH MY SKIN TONE AND THEN THEY SAID IT WAS 500.00 DLRS PAYABLE IN INSTALLMENTS OF 85.00 EACH. WHICH WAS DISCLOSED WHEN ORDERING IT. i SENT THE WHOLE KIT BACK AND THE SUPPLEMENTAL SHIPMENT. pLEASE REFUND MY MONEY.tHIS IS A SCAM OPERATION NOT TELLING THE CONSUMERS THAT IT COST THIS MUCH. i DON'T WEAR MAKE-UP DAILY AND WOULDN'T HARDLY PAY 500.00 DLRS FOR ANY. i CALLED lUMINESS AND THEY ASK FOR A TRACKING NUMBER ON THE RETURNS. I WANT ALL OF MY MONEY BACK ASAP.i HAVE THE TRACKING NUMBERS AND WILL BE MAKING THEM AVAILABLE. SHAME ON THEM (SHAM SCAM). BETTYE PORTER LIVONIA,MI
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Review
#1573870 Review #1573870 is a subjective opinion of poster.
Service
Luminess Air Makeup Free Trial
Reason of review
Pricing issue
Loss
$165
Preferred solution
Full refund
The free makeup was very cheap quality, something you can purchase at the dollar store. I returned the product. Then they sent me the automatic makeup sign up which is an additional $32/month. I called to cancel, saying I returned the machine. Customer Rep says yes,...
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Review
#1326333 Review #1326333 is a subjective opinion of poster.
Service
Luminess Air Makeup Free Trial
Reason of review
Return, Exchange or Cancellation Policy
Loss
$46
Preferred solution
Full refund
1.5
Details
Makeup set into my wrinkles making me look older. I sent them several emails I tried calling over the past month to confirm I would not be shipped more make up it’s bad enough I have to pay for something I was lied to about. But make up came one foundation, blush and...
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Review
#1267860 Review #1267860 is a subjective opinion of poster.
Service
Luminess Air Makeup Free Trial
Reason of review
Problems with payment
1.0
Details
I ordered from a TV special trial offer, 2 Luminess air brushes. One for my daughter one for me. We both were not happy w them and I called the company and told them I needed to send them back. I requested a Return Authorization number and she gave me one, saying if...
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Review
#1260253 Review #1260253 is a subjective opinion of poster.
Service
Luminess Air Makeup Free Trial
Pros
  • Quality product
Reason of review
Return, Exchange or Cancellation Policy
Loss
$84
Preferred solution
Full refund
Tags
  • Scam Red Flag
I was offered a free set of makeup, mascara, and eye shadow pallete. I got the machine after three weeks, and a card saying the makeup would follow. Here it is May 8th and not a word as to when it will ever be sent, and yet daily I get emails telling me of deals and...
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Review
#1250827 Review #1250827 is a subjective opinion of poster.
Service
Luminess Air Makeup Free Trial
Reason of review
Order processing issue
Preferred solution
Deliver product or service ordered
1.3
Details
Called the number to return the product and the guy answering the phone barely spoke English and said I'm sorry we can't help you at this time.Even though the number I called was the number listed as the number to call for returns. He said that there were no...
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Review
#1185559 Review #1185559 is a subjective opinion of poster.
Service
Luminess Air Makeup Free Trial
Cons
  • Customer service
Reason of review
Poor customer service
Loss
$28
Preferred solution
Full refund
80 on 11/16 for my (free) makeup... on December 25, they charged $43.94. Then after I did get to talk to one after waiting and making a call beginning of January about this on going problem, they (reimbursed) the last charge. I wanted a label to (SHIP) this box back! I...
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1 comment
Anonymous
#1421241

I only ordered the product for my wife and did NOT intend to have automatic repeat purchases charged onto my credit card. I called the number provided several times and get put on hold. I even emailed a message to stop the payments.

You need to stop all automatic charges immediately.

Review
#1171809 Review #1171809 is a subjective opinion of poster.
Service
Luminess Air Makeup Free Trial
Cons
  • Unproffessionalism
Reason of review
Poor customer service
Loss
$70
Preferred solution
Full refund
The trial sales pitch for Luminess Air is very deceiving. After trying the product, I thought it made my skin look like plastic. Then I discovered a 42.94 automatic deduction deduction on my checking account this morning so the product has already cost me close to $70...
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Review
#1155769 Review #1155769 is a subjective opinion of poster.
Service
Luminess Air Makeup Free Trial
Reason of review
Problems with payment
When I use this it looks like I went to a makeup artist!!!love it!!! I have not a bad thing to say.It also took 5 years off my looks I will continue to use it.With all the money I spent on different products this is actually a lot cheaper.Follow the directions and you...
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1 comment
Anonymous
#1414946

Wow! You must be rich!

Review
#1153571 Review #1153571 is a subjective opinion of poster.
Service
Luminess Air Makeup Free Trial
Reason of review
I LOOK PRETTY

Contact Luminess Air Customer Service

Mailing Address:
Luminess Direct LLC
12802 Capricorn
Stafford, Texas 77477
United States
Phone:
(888) 793-7474
All Luminess Air Contacts

Luminess Air Reviews

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Luminess Air reviews
the makeup isnt even that good.It does not cover like they say and the colors are kinda weird.Try it ,it may work for you but it doesnt work for everyone.Just be aware of what everyone is saying that it doesnt work for everyone and order the right colors and products...
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Review
#1126471 Review #1126471 is a subjective opinion of poster.
Service
Luminess Air Makeup Free Trial
Reason of review
Problems with payment