Luminess Air - Need help to return order

I don't like the product finished look and would like to cancel my order but I don't have tracking number please help me with this my number is 504-515-4122
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1 comment
YeSeNia S
#1907571

Hello You have to call them at luminess to get your tracking number. A machine will ask you questions and just pick your option and they will give it to you. It's Very important that you do not throw away your tracking number until you know for sure they received the package, because they will try to say that you never sent it and they will keep charging your credit or debit card.

ID
#2046533 Review #2046533 is a subjective opinion of poster.
Product
Luminess Air Makeup Brush
Preferred solution
Full refund

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Verified Reviewer
I order the trial to try it out receive the product and it doesn’t work then they sent me a replacement but only sent one part which did not work as well which took 10 days to come. Therefore I was fed up and just returned everything on June 2 had so far they have not...
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ID
#2041820 Review #2041820 is a subjective opinion of poster.
Product
Luminess Air Makeup Brush
Cons
  • Very unhappy and frustrated
  • Poor customer service with returns
Loss
$122
Preferred solution
Full refund