Product: Luminess Air Makeup Clear all filters (274 of 274 reviews match)
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Luminess Air in Branson, Missouri - Make sur you understand everything before you order. This company will not talk to you.

1.4
Details
I ordered Luminess Air, I have paid for it now I keep getting charges $39.95 and they keep sending me make up that I did not order. I do not appreciate this at all. I want you to stop charging me, and stop sending me makeup that I have not ordered.
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Review
#1711412 Review #1711412 is a subjective opinion of poster.
Product
Luminess Air Makeup

Luminess Air - Buyer beware

I have purchased this air brush makeup product twice; both times the sprayer equipment stopped working. Twice I'm stuck with broken equipment and can't get it fix nor can I get my money back. One pissed off customer; but I think I have learned my lesson and will not be purchasing from them again.
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Review
#1703543 Review #1703543 is a subjective opinion of poster.
Product
Luminess Air Makeup
Reason of review
Bad quality
Loss
$180
Preferred solution
Let the company propose a solution
Tags
  • Luminess Air Is Of Poor Quality

Luminess Air - Rip off company

They are a total rip off company and they lie to bbb.
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Review
#1694015 Review #1694015 is a subjective opinion of poster.
Product
Luminess Air Makeup
Cons
  • Rip off
Reason of review
Return, Exchange or Cancellation Policy
Loss
$47
Preferred solution
Full refund
Tags
  • Sleazy Business Practise

Luminess Air in Saint Louis, Missouri - Keep charging me $39.95 every month, still sending makeup that I did not order, when you call you can not speak to anyone

I keep getting charged $39.95 every month, they are sending makeup I did not order. When you call them you can not speak to a person. They are only interested in selling.
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Review
#1685678 Review #1685678 is a subjective opinion of poster.
Product
Luminess Air Makeup

Luminess Air - Fine print, pressure sales, lip sevice

1.2
Details
Color sent was not useable. Have not used air brush system at all. Cannot speak to unit. Customer service is horrid. Dob’t ant to deal with this type of service. I certainly don’t want to keep testing product. Cancelled, paid for what I received. 2/3 months later, billed again. Did not catch that billing, until 6 months later, auto bill for NO PRODUCTS sent. Said would credit back...don’t hold your breath. Back to using CHANEL.
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Review
#1682118 Review #1682118 is a subjective opinion of poster.
Product
Luminess Air Makeup
Reason of review
Poor customer service
Loss
$100
Preferred solution
Full refund
I am trying to return their product....it sucks and I can not wear it. I was to return it by 10/10/2019. I suffered a mild heart attack which put me out of commission for a bit. I call Luminess to explain the circumstances...the girl was rude! She indicated she could...
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2 comments
Anonymous
#1762324

SCAM, *** product, stay again!

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Review
#1676880 Review #1676880 is a subjective opinion of poster.
Product
Luminess Air Makeup
Cons
  • Coverage
  • Coverage fruadulent return policy
Reason of review
Poor customer service
Preferred solution
I don't want REFUND....I want to return this product and never do business with this company again.

Luminess Air - Payments

1.0
Details
I’ve canceled the supply order two months ago. I’m not receiving anything but luminess air still charging from my account two times for 74.80. So stop charging me . Please
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Review
#1675790 Review #1675790 is a subjective opinion of poster.
Product
Luminess Air Makeup
Pros
  • Pretty tv ad
  • Quality of product
Cons
  • Recurrent unauthorized charges
  • Eveyrthing
Reason of review
Problems with payment
Loss
$150
Preferred solution
Full refund
Tags
  • Monthly Beauty Club

Luminess Air - Don't buy anything from them, never get your $back

1.0
Details
my husband bought this product it was on a 30-day trial. ***
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Review
#1675078 Review #1675078 is a subjective opinion of poster.
Product
Luminess Air Makeup
Cons
  • Returns and lucky i have proof of return with ups
  • Reviews
  • Fraud
Reason of review
Return, Exchange or Cancellation Policy
Loss
$46
Preferred solution
Full refund
Tags
  • Fales Advertising
1.0
Details
I ordered this product from the TV ad for 19.95 30 day trial. I did not like the product so I thought I was discontinuing the trial. I was charged $27.94 for a 30 day trial that was supposed to cost 19.95. on August 22, I was charged an additional $38.95 and received...
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Review
#1663101 Review #1663101 is a subjective opinion of poster.
Product
Luminess Air Makeup
Pros
  • It was ok
Cons
  • Hidden cost not being told up front
Reason of review
Poor customer service
Loss
$110
Preferred solution
Full refund
Tags
  • Spurious Charges

Contact Luminess Air Customer Service

Mailing Address:
Luminess Direct LLC
12802 Capricorn
Stafford, Texas 77477
United States
Phone:
(888) 793-7474
All Luminess Air Contacts

Luminess Air Reviews

  1. 561 reviews
  2. 156 reviews
  3. 48 reviews
  4. 29 reviews
  5. 29 reviews
Luminess Air reviews

Luminess Air - Stop taking money out of my account, and stop sending me makeup now.

Update by user Oct 21

Stop taking money out of our account, stop sending makeup

Original review posted by user Sep 18

You keep taking money out of my account that I have not authorized you to do so. And STOP sending me makeup right now.
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Review
#1658059 Review #1658059 is a subjective opinion of poster.
Product
Luminess Air Makeup
Pros
  • Looks
Reason of review
Problems with payment
Preferred solution
Stop charging me this monthly fee of $39.95.And I did not place a makeup order. When I want makeup I will order it.