Product: Luminess Air Face Makeup Brush Clear all filters (5 of 5 reviews match)
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Luminess Air - DONT BUY FROM THESE SCAMMERS

1.0
Details
I purchased an item from $27.99 in January. I noticed 4 additional charges on my statement the next month. Apparently they advertise theitem for that price but it's really $167. I addition, they signed me up for monthly makeup club and I was charged for that as well. I contacted the comapny and they told me to retun the items at my own coast. I did and I have received some of the payments but not all. I've reported them to my bank, the BBB, and am now considering filing in small claims court. They will complete screw you. DO not purchase from them or you will regret it.
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Review
#1574979 Review #1574979 is a subjective opinion of poster.
Product
Luminess Air Face Makeup Brush
Pros
  • Misleading commercials about what you pay
Cons
  • Misleading ads getting the run around from customer service
Reason of review
Return, Exchange or Cancellation Policy
Loss
$44
Preferred solution
Full refund
Tags
  • Bad Customer Experience
  • Bad Customer Relations
  • Fales Advertising
  • Misleading Commercials About What
  • Lied About Charges
  • Ignored My Refund Request
  • Customer Service Inconsistant
I am also have the same problem with this company. If you want to stop these con artists who are draining us dry get on line and go to Office of Attorney General /Consumer Protection Division/ PO Box 12548/Austin TX 78711- 2548 It will have all the information you...
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Review
#1253439 Review #1253439 is a subjective opinion of poster.
Product
Luminess Air Face Makeup Brush
Reason of review
Poor customer service
Loss
$124
Preferred solution
Full refund
i told you i didnt want the product but your employee shawn took money out of my account without permission!He took it out less then an hour after i said no thanks and he had no signature! i will be going to the fraud department and doing what ever it takes to get...
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Review
#1190698 Review #1190698 is a subjective opinion of poster.
Product
Luminess Air Face Makeup Brush
Reason of review
Problems with payment

Luminess Air Face Makeup Brush Review

Does not cover my bad areas. Its been more than 30 days. I had a bad fall when I received the set. It was 5 weeks before I had a chance 2 tryit. I was really hoping this was it. But it does not cover me good. Please help me 2 be able 2 return. Tjhamk u so much. Glenda. Glenda.deaton62@gmail.co!
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Review
#964792 Review #964792 is a subjective opinion of poster.
Product
Luminess Air Face Makeup Brush
Reason of review
Return, Exchange or Cancellation Policy
With Official Company Response
2.0
Details
One of the worst products on the market.My stylus broke twice! The second time I was done with the whole thing! They made me pay to return the stylus and the kit. Total cost close to 20.00. Unless you are just downright *** , DO NOT ORDER, you will lose time and...
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1 comment
LuminessAir
Luminess Air Response
#1170446

Hi There,

We are sadden that you feel this way about the Luminess Airbrush Stylus. Please know that there is no way for the stylus to break unless dropped,pieces are missing, or the stylus needle is damaged.

Our helpful Rebuilding Your Stylus Video (https://youtu.be/b4iW-CM1_QE) helps all stylus issues 95% of the time. Due to vibration of the Airbrush System, the needle may become out of place and need a simple push in as well.

Here at Luminess Air, we are always here to assist you in the best possible way by contacting us at 1-888-793-7474 Monday-Friday 8:30am-5:30pm CST. There has currently been a wait time under 5 mins for the last month, so please do not hesitate to call.

Review
#861359 Review #861359 is a subjective opinion of poster.
Product
Luminess Air Face Makeup Brush
Reason of review
Bad quality

Contact Luminess Air Customer Service

Mailing Address:
Luminess Direct LLC
12802 Capricorn
Stafford, Texas 77477
United States
Phone:
(888) 793-7474
All Luminess Air Contacts