Luminess Air - Don't give your card info upfront get a prepaid card if interested.

I call ed and recorded them as he said $50.00 gift with a charge of 50.00 per ? Months I said no not interested. He kept talking to change my mind I kept repeating not interested it went on and on and on. I finally said sorry about your commission and I reminded I was recording him. I told him he was obnoxious and gave him the meaning as an unpleasant person and not good for a sales person. He finally gave up. How do you think I'm going to give up my financial info when you don't listen and say Goodbye. Never give you financial info up front to anyone.
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ID
#1739784 Review #1739784 is a subjective opinion of poster.
Location
Brighton, Massachusetts
Product
Luminess Air Commercial
Reason of review
Not as described/ advertised
Preferred solution
No payment info

Luminess Air - I froze credit card instead of refund.

I too fell for the cheap price. They only added a footnote to the order receipt, which I did not notice until there was a charge on my credit card, that the low price was for a trial period only, more charges to come for the equipment and, they enrolled me in the monthly makeup club. When I called to cancel and get a refund they said too late, you only have 30 days for a full refund. But that extra charge was about 45 days after purchase, sneaky. I decided to call my credit card bank and claim fraud. They will refund the charges and block luminess from charging anymore. I did send an email to Luminess Air requesting cancel and full refund. They sent me a RA# for the makeup but said nothing about the equipment. I'm sending the makeup back, keeping the equipment for the initial $27 I paid (didn't stop that charge). I think we are even now. I chose this path instead of removing the bank hold/credit and waiting for a refund after reading all the reviews.
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ID
#1647212 Review #1647212 is a subjective opinion of poster.
Product
Luminess Air Commercial
Reason of review
False advertising

Luminess Air - 30 day money back guarantee a lie

The commercial states that it will give you your money back if you return the product within 30 days, but this is a lie. The initial order payment will not be returned; just a guarantee that they won't charge you any future payments if returned within the 30 days. This is false advertising. I never would have ordered this if I had known about this clause. Now I've paid $41.07 to just to try it and another $10 to mail it back. I don't get to keep anything for my $41.07. That's a rip off.
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ID
#1585010 Review #1585010 is a subjective opinion of poster.
Product
Luminess Air Commercial
Cons
  • Hidden cost
  • Bait and switch and no returns
Reason of review
Return, Exchange or Cancellation Policy
Loss
$41
Preferred solution
Full refund
I ordered Luminess Air through there Anniversary infomercial on T.V because they were offering their product at a great price because it was their anniversary. I wanted to hide my dark spots due to aging and sun damage. They totally scammed me. Nothing was disclosed on...
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20 comments
Anonymous
#1923617

Thank you for sharing this as we often don't read the fine print and companies take advantage of this!

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ID
#1511424 Review #1511424 is a subjective opinion of poster.
Product
Luminess Air Commercial
Reason of review
Return, Exchange or Cancellation Policy
Loss
$163
Preferred solution
Full refund
Be aware its not $19.99 like they claim on tv, you pay every month out of your card, Scam ! Buyer be aware...
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2 comments
Anonymous
#1891414

I agree! It is a scam!

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ID
#1437895 Review #1437895 is a subjective opinion of poster.
Location
Winona, Minnesota
Product
Luminess Air Commercial
Reason of review
Not as described/ advertised

Luminess Air - COST MORE THAN $19.95 s/h

Was watching the TV ad 11/1/18, decided to order for $19.95 s/h so I thought. This past week received a e-mail stated I was late an owed $20.00 LATE FEE along with & $62.92 more which was a past due payment. WOW, how shocked I was, thinking the total amount was the $19.95 s/h. DO NOT ORDER THIS YOU WILL HAVE 3 ADDITIONAL PAYMENTS OF $62.92 WHICH BASICALLY THIS ITEM COST YOU OVER $150.00 IF NOT MORE. THE TRICK WORDING IS TRIAL OFFER. I WAS THINKING SHOULD I DECIDE TO ORDER ANY OTHER ITEMS I WOULD HAVE TO PAY THE REGULAR PRICE FROM THEREAFTER. BE SURE YOU READ ALL AND I DO MEAN EVERY WORD OF THIS PRODUCT TERM CONDITIONS BEFORE YOU ORDER ANYTHING ELSE FROM THIS COMPANY, IT IS NOT WORTH IT IN MY OPINION AND I AM ENTITLED TO MY OPINION. TOTALLY MISLED AND DECEIVED....
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ID
#1433678 Review #1433678 is a subjective opinion of poster.
Location
Richardson, Texas
Product
Luminess Air Commercial
Reason of review
Not as described/ advertised

Lumber Liquidators - FALSE ADVERTISING

WHEN WATCHING THE COMMERCIAL THEY TELL YOU THAT THE UPGRADE AND ALL THE EXTRAS FOR $19.95 IF U ORDER NOW WITH PRMO CODE. BUT AFTER U GIVE YOUR CARD IMFORMATION THEN THEY WANT TO CHARGE $10.00 EXTRA AND EVERY PAYMENT AFTER. NOW TELL ME THATS NOT FALSE ADVERTISING. I GOT TO THINKING ABOUT IT AND THATS WRONG. DONNA
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ID
#1433043 Review #1433043 is a subjective opinion of poster.
Location
Baton Rouge, Louisiana
Product
Luminess Air Commercial
Reason of review
Problems with payment
Preferred solution
$10 BACK AND SHIP ORDER NOW

Luminess Air - False advertising

I saw Luminess Silk advertised on TV advertised 39.95 but today half off also free shipping and several free gifts.when I checked on ordering for 19.95 that was just for trying the makeup. if you keep it they will bill you credit card extra four payments 39.95.This is a scam false advertising.
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ID
#1413991 Review #1413991 is a subjective opinion of poster.
Location
Oklahoma City, Oklahoma
Product
Luminess Air Commercial
Reason of review
Not as described/ advertised

Luminess Air - Feeling ripped off

WOW! Read the fine print. Don't just take what the commercials say as true. There is always more to the story. If it sounds too good to be true, it is! What they don't make clear is that you will be charged monthly payments of $56.94 for four months to pay for the "applicator machine". You think you are getting a great initial bargain, but you are NOT! This is not made clear!!! Buyer beware!!! Of course, you can return the unit within 30 days, but you won't get an entire refund because you have to pay for return shipping and you don't get the initial shipping costs back. You will also be automatically signed up to receive a two months supply of airbrush foundation every other month for $39.95. All the while, they send email after email to entice you to buy more product which you may do at the beginning not realizing all the additional costs you will be charged.
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ID
#1400142 Review #1400142 is a subjective opinion of poster.
Location
Lecanto, Florida
Product
Luminess Air Commercial
Reason of review
Not as described/ advertised

Luminess Air - Confused and dissatisfied

I was laying in a hospital bed with a broken leg when I saw these "amazing" commercials for Luminess Air. I'm a pretty sharp person and I thought I would "try" the product for $20 so I called to order. Right off I was pressured to upgrade, join various clubs, it went on and on! The product doesnt do what they claim. They tried to take payment on earlier dates then was set up. You don't get any $ back!
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ID
#1373162 Review #1373162 is a subjective opinion of poster.
Location
Billings, Montana
Product
Luminess Air Commercial
Reason of review
Not as described/ advertised
The FCC needs to require all companies with ads on TV to show during their commercials the TOTAL COST of the item they are selling. This company is so sneaky that most consumers I have read so far do not understand their ad showing TRIAL price. It is a trick and must...
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ID
#1332058 Review #1332058 is a subjective opinion of poster.
Product
Luminess Air Commercial
Reason of review
Not as described/ advertised
The TV ad sucks you in with a teaser saying you can get a great deal if you order now. What it doesn't emphasize is that when you order you have to make additional payments for the product which equals well over $100. Then you are a part of a club that sends you...
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ID
#1300765 Review #1300765 is a subjective opinion of poster.
Product
Luminess Air Commercial
Cons
  • Returns and lucky i have proof of return with ups
Reason of review
Not as described/ advertised
Loss
$28

Luminess Air - Not so great

If you’re watching the video or the commercial probably looks great. It does help somewhat But don’t look into magnification mirror because it will look horrible . It’s a little hard to use and get good even color . It looks very wet after application but dusting with a light powder helps . Everything always looks different on a video
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ID
#1246577 Review #1246577 is a subjective opinion of poster.
Product
Luminess Air Commercial
Reason of review
Not as described/ advertised

Luminess Air - Scared to buy this product

I watched the tv commercial about this super offer of 30 days trial for $19.99 but after reading all the bad reviews I changed my mind I will not buy this product. Thanks everyone
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ID
#1186786 Review #1186786 is a subjective opinion of poster.
Product
Luminess Air Commercial
Reason of review
Not as described/ advertised

Luminess Air Commercial Review

Listened to commercial... NO WHERE FO THEY EVER SAY A WORD ABOUT PAYING MORE MONEY AFTER PAYING $29.95 or $19.95... WHAT A SNEAKY LOW LIFE SCAM TO TRY TAKING PPL FOR ANOTHER. $400.-$500.00. *** CUSTOMER SERVICE SKILLS.
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ID
#1034677 Review #1034677 is a subjective opinion of poster.
Product
Luminess Air Commercial
Reason of review
Not as described/ advertised