Product: Luminess Air Airbrush Makeup System Free Trial Clear all filters (111 of 111 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:

Luminess Air - BAB consumer service

After trying the luminess trial kit ,I don't like it, I call 4 times and leave my phone # nobody return my call,you have 30 to cancell, after they will send products and charge you , I think ist, the reason they don't call back I hope you could help with that, I'm 80 years old, can't not afford to pay for something I don't want thank you
View full review
Review
#1448529 Review #1448529 is a subjective opinion of poster.
Service
Luminess Air Airbrush Makeup System Free Trial
Cons
  • Unable to cancel account with satificatory experience
  • Time wasted getting charges reversed
Reason of review
Damaged or defective
Preferred solution
to have this cancell, I don't want them to send me other products
Tags
  • follow-up failure

Luminess Air in Corpus Christi, Texas - Going to try to get RA tomorrow.

I'm going to try to get an RA and return a 30 day trial package. I'll post what happens. I opened the box, but didn't unpack any of the contents and there's plenty of time left on the 30 days. KM
View full review
Review
#1443415 Review #1443415 is a subjective opinion of poster.
Service
Luminess Air Airbrush Makeup System Free Trial

Luminess Air in Vallejo, California - Horrible hassle to return this product!!!!

This is the worst case of non-disclosure and poor customer service via return policy I have ever encountered! Never, ever do business with this company. They sell you want to club without full disclosure and obligate you to numerous shipments in perpetuity. Their product is difficult to use and to return it takes multiple phone calls jumping through hoops and way too much effort. They hope he will just give up. Save yourself the trouble and money and time and go with a different company and product.
View full review
Review
#1440940 Review #1440940 is a subjective opinion of poster.
Service
Luminess Air Airbrush Makeup System Free Trial
Reason of review
Return, Exchange or Cancellation Policy

Luminess Air in Youngstown, Ohio - Product return

Trail is not free you must pay for return and there is not a refund. There is very little time limit to return and you are told to insure. Did not like the attitude of the person I talked to. Angry
View full review
Review
#1422637 Review #1422637 is a subjective opinion of poster.
Service
Luminess Air Airbrush Makeup System Free Trial
Reason of review
Not as described/ advertised
This place tho....SMH!!! First off....it took weeeeeks to be delivered....then they said it was received but it most certainly had not!! Then they tell me they'll send different shades of foundation cuz mine didnt match, but nooooo they sent same shades! Then they send...
View full review
Review
#1307868 Review #1307868 is a subjective opinion of poster.
Service
Luminess Air Airbrush Makeup System Free Trial
Reason of review
Bad quality

Luminess Air - Product is good. They did'nt mention the monthly payments.

Now they're threatening, if I don't pay. It will go against my credit. Then, when you want to cancel you can't.
View full review
Review
#1307787 Review #1307787 is a subjective opinion of poster.
Service
Luminess Air Airbrush Makeup System Free Trial
Reason of review
Problems with payment
On 4/14/2018 I ordered the Luminess Air @ $19.95 plus tax & shipping $29.16. I received the product around 4/21/2018 and and tried the product, but was very disappointed as it did not cover my facial imperfections. So I called and received a RA# and returned the...
View full review
Review
#1263225 Review #1263225 is a subjective opinion of poster.
Service
Luminess Air Airbrush Makeup System Free Trial
Reason of review
Return, Exchange or Cancellation Policy
Loss
$29
Preferred solution
Full refund
1.0
Details
Luminess Air - Horrible Program Insensitive Customer Service SCAM BEWARE
My husband contacted Luminess based on a commercial he saw stating $39.99 for a 30 Day Trial but CALL NOW for the Spring Sale and using Promo Code TRYSILK he was given 30 days with Free Shipping He was told after 30 days he could return the item and keep the $70 of...
View full review
Review
#1257474 Review #1257474 is a subjective opinion of poster.
Service
Luminess Air Airbrush Makeup System Free Trial
Cons
  • Fraudulent return policy
  • This whole process has taken my days trying to get any info
  • Insensitivity of employees
Reason of review
Not as described/ advertised
Loss
$134
Preferred solution
Full refund
Tags
  • Air Brush
  • Fraudulent Advertising
  • Scam Additional Charges
  • Luminess Trap

Luminess Air - Horriable

1.5
Details
First machine didnt work. Sent a new machine wrong one. Harvey used the makeup but have the products. Customer service is awful. This is not with my time and trouble. I want to be compenstaed. In a 30 day trial and cabby even use this product..... This is bad businesses. Going too Attorney General to investigate this product..... Caren Waldholz 857 929 8424 Please reply
View full review
Review
#1245371 Review #1245371 is a subjective opinion of poster.
Service
Luminess Air Airbrush Makeup System Free Trial
Reason of review
Bad quality
Jesus it would take foreer to tell you everything but first let me say this DONT BUY IT!!!!! At first I LOVED IT! It was fun to put on my maeup and I gave GREAAT RAVING REVIEWS! well I bought all kinds of makeup and assories to go with it, even the eyebrow kit and...
View full review
1 comment
WoefulFinWhale
#1472665

Type your DONT BUY IT! hidden CHARGES AND HORRIBLE CUSTOMER SERVICE NOT WORTH THE MONEY AT ALL AND YES IT WILL COVER YOUR SPOTS AFTER USING THREE DIFFERENT EXPENSIVE PRODUCTS AND FIVE APPLICATIONS SITTING IN THE MIRROR FOR 45 MINUTES WAITING FOR IT TO DY IMBETWEEN AND A HOUR LATER YOU WONT EVEN LOOK LIKE YOU EVEN TRIED SO THEN THEY RECOMMEND THE SEALER, ANOTHER EXPENSE...WELL JUS TFACE IT LADIES WHN ITS TO GOOD TO BE TRUE ITS JUST NOT ITS A SHAM AND A LIE message here

Review
#1244836 Review #1244836 is a subjective opinion of poster.
Service
Luminess Air Airbrush Makeup System Free Trial
Pros
  • It when it worked
Cons
  • Customer service
Reason of review
Poor customer service
Loss
$300
Preferred solution
Let the company propose a solution