Product: Luminess Air Airbrush Makeup System Free Trial Rating: 2 Stars Clear all filters (8 of 112 reviews match)
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Rating:
1.8
Details
Frankly, I love the Luminess Air system and the makeup, and don't want to return it. My issue is that they keep screwing me around and charging my credit card without giving the benefit of additional product. I am paying bills off and after spending 45 minutes on the...
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1 comment
AwakePelican288
#1731156

Let your credit card company know the charges are fraudulent and you did not authorize them. My PayPal Prepaid card immediately refunded me $44 this company tried to charge me without my knowledge or consent and then took it a step further and shut that card off and sent me a new one right away.

I really don't think the system is worth $40 - luckily I only paid half price: $19.99. The trouble with this company is that they keep charging for things that we're unaware of. Go file a complaint with the Better Business Bureau.

That's the only way, I think, that something will actually be done about it, although I'm not sure what can be done. It doesn't seem right that they can just arbitrarily charge our cards the way they do.

Review
#1581871 Review #1581871 is a subjective opinion of poster.
Service
Luminess Air Airbrush Makeup System Free Trial
Reason of review
Poor customer service
Loss
$35
Preferred solution
Honesty about how much and when my account will be charged. I have mouths to feed and unexpected expenses means everyone goes hungry.
1.8
Details
Company provided several phone numbers and then were not available to contact. When I fianally was able to talk o someone after listening to a recording for over 15 minutes I was told my cut off date to return the piece of *** sprayer had expired the day before (...
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1 comment
Anonymous
#1682357

They threatened to report me to the credit' bureau. I called and told them I wanted to send back but I was too late.

I cancelled my card so they would'nt charge me. Has this happened to anyone else?

Review
#1500086 Review #1500086 is a subjective opinion of poster.
Service
Luminess Air Airbrush Makeup System Free Trial
Cons
  • Foundation did not match skin
  • Sprayer sprayed either heavy or not at all
  • Was told i missed deadline by one day which was on a sunday
Reason of review
Poor customer service
Preferred solution
Full refund
Tags
  • Don T Buy This Scam

Luminess Air - Horriable

1.5
Details
First machine didnt work. Sent a new machine wrong one. Harvey used the makeup but have the products. Customer service is awful. This is not with my time and trouble. I want to be compenstaed. In a 30 day trial and cabby even use this product..... This is bad businesses. Going too Attorney General to investigate this product..... Caren Waldholz 857 929 8424 Please reply
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Review
#1245371 Review #1245371 is a subjective opinion of poster.
Service
Luminess Air Airbrush Makeup System Free Trial
Reason of review
Bad quality
1.5
Details
The makeup is too dark and turns my skin orange!I too have been trying to contact "Customer Service", what a joke! I think there is only one person working so it is busy all the time and they are fed up making them rude. I want a return label. I did not understand I...
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Review
#1188137 Review #1188137 is a subjective opinion of poster.
Service
Luminess Air Airbrush Makeup System Free Trial
Cons
  • Only able to contact m f 830 530 cst
  • Unproffessionalism
  • Price misrepresented
Reason of review
Return, Exchange or Cancellation Policy
Loss
$150
Preferred solution
Price reduction/refund/make-up for fair skin
Tags
  • TOTAL SCAM
1.8
Details
First of all the $19.95 trial is a lie.Not sure what the $19.95 covers but you end up paying over $200 and they don't give you 30 days as a trial they start yanking money out of your bank account within a couple of weeks. The unit itself was $200 which they don't tell...
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Review
#1086648 Review #1086648 is a subjective opinion of poster.
Service
Luminess Air Airbrush Makeup System Free Trial
Reason of review
Not as described/ advertised
2.0
Details
I was so excited to try my Luminess Airbrush system, especially after seeing the results of the women on the infomercial. I am 51 years old with fair and normal skin. A few fine lines around my eyes and mouth. I've always taken care of my skin, so I thought this would...
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Review
#999982 Review #999982 is a subjective opinion of poster.
Service
Luminess Air Airbrush Makeup System Free Trial
Reason of review
Bad quality
2.4
Details
After seeing this product offered on TV, I wanted to give it a try.The ad was for a 30 day money back guarantee FREE trial. When I receive the order the paper work informed me that I owed them 300 plus dollars more. That was not part of the original information on the...
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1 comment
Anonymous
#1230443

Do you want to sell it and how much

Review
#940630 Review #940630 is a subjective opinion of poster.
Service
Luminess Air Airbrush Makeup System Free Trial
Reason of review
Problems with payment
2.1
Details
I have always wanted to try a airbrush makeup system so I took a chance with Luminess Air. I was told the trial was free and I would receive my money back as long as I return the system back within 30 days. I tried this system a few times and did not care for it and...
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1 comment
Anonymous
#1228269

Same thing happened to me,except they charged me $ 61.94 after I cancelled and then just now $ 62.95 and next day $ 35.00. I feel as this is some kind of scam

Review
#938014 Review #938014 is a subjective opinion of poster.
Service
Luminess Air Airbrush Makeup System Free Trial
Reason of review
Problems with payment

Contact Luminess Air Customer Service

Mailing Address:
Luminess Direct LLC
12802 Capricorn
Stafford, Texas 77477
United States
Phone:
(888) 793-7474
All Luminess Air Contacts

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