Product: Luminess Air Airbrush Makeup System Free Trial Rating: 1 Star Clear all filters (58 of 112 reviews match)
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Luminess Air - Could buy the kit at walgreen's for a fraktion of the $180.00 they want to charge me!

1.0
Details
The make up sucks, no matter how long you wait for the drying process it will be tacky all day long, wipes off & smears at nothing, so not worth the $180.00+, they charge. Not to mention, the foundation, was more of a high yellow tone, than a tan. It looked like I had some sort of liver decease. Yes I will be canceling my trial , & future shipments from them! Angry
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Review
#1698515 Review #1698515 is a subjective opinion of poster.
Service
Luminess Air Airbrush Makeup System Free Trial
Cons
  • Is not money back guarantee
Reason of review
Return, Exchange or Cancellation Policy
Loss
$43
Preferred solution
Full refund
Tags
  • Deception
  • Misleading Commercials About What

Luminess Air - Charging Monthly - Total Scam

1.0
Details
I purchased the introductory product which is $19 something and cost me $27 at check out. The next month they billed me again and again and again for $44.94, I actually cancel my subscription and they replied that it was. And it easy not easy to contact them. Can somebody tells me how to stop from bugging my account?
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Review
#1674726 Review #1674726 is a subjective opinion of poster.
Service
Luminess Air Airbrush Makeup System Free Trial
Pros
  • Good commercials
Cons
  • Price
  • Air brush makeup
  • That the full cost was not disclosed up front
Reason of review
Problems with payment
Preferred solution
Full refund
Tags
  • scam luminess
  • luminess air brush system

Luminess Air - Do not buy this product it a scam!

1.0
Details
They false represent there price save your money and headache with trying to recoupe there scams
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Review
#1643700 Review #1643700 is a subjective opinion of poster.
Service
Luminess Air Airbrush Makeup System Free Trial
Reason of review
Not as described/ advertised

Luminess Air - This company sucks

1.0
Details
I ordered their product and decided it wasn't for me. I returned it with the tracking info from the USPS, I tracked it and it showed it had been delivered. They claimed they never received it. Since they said they never received it they wanted me to pay for it, which I told them I wasn't paying for something I returned. Now it been turned over to a collection agency and they say I owe 300+ dollars. Of coarse since it showed that it was delivered I through away my receipt from the USPS. How do I prove it was delivered. I even sent this company the tracking info.
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Review
#1615056 Review #1615056 is a subjective opinion of poster.
Service
Luminess Air Airbrush Makeup System Free Trial
Cons
  • Return process sucks
  • Customer service does not listen
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Let the company propose a solution
1.0
Details

Update by user Aug 11

UPDATE: Because I used my PayPal debit card to pay the $19.99 I contacted PayPal PrePaid as soon as I saw they charged me $44.00 without my knowledge or consent. PayPal almost immediately refunded the disputed amount and to prevent them from being able to charge me...

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1 comment
Anonymous
#1715130

When Queen Elizabeth I died they scraped over 1/4" of makeup off of her face to make her deathmask.

Review
#1581911 Review #1581911 is a subjective opinion of poster.
Service
Luminess Air Airbrush Makeup System Free Trial
Pros
  • Misleading commercials
Cons
  • Being cheated out of money
  • System difficult to use
  • Hidden cost not being told upfront
Reason of review
Return, Exchange or Cancellation Policy
Loss
$64
Preferred solution
Full refund
Tags
  • Airbrush Makeup System
1.0
Details
They charged me the initial charge as advertised then a couple of weeks later another $49.95. Then a month later $100 in one day in 3 separate charges. They won't allow you to cancel and return. They just keep offering auto ship for cheaper and longer frequency. The...
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1 comment
AwakePelican288
#1731162

File a dispute with your credit card company. Tell them (obviously) the truth, that these charges are fraudulent and the company is unresponsive to your complaints.

I would also go to the Better Business Bureau website and file a complaint there as well. From the looks of things here and on other sites, it'll be difficult to find someone who is happy with this company. I'm so tired of companies like this who get away with making false claims and charging us for things we don't want or know about. It used to be that advertisers couldn't make false claims.

There was a law in place called "False Advertising" that either ran its course or no one pays attention to any longer. It's too bad we can't count on laws to protect us any more like we used to.

Review
#1568263 Review #1568263 is a subjective opinion of poster.
Service
Luminess Air Airbrush Makeup System Free Trial
Reason of review
Return, Exchange or Cancellation Policy
Loss
$200
Preferred solution
Full refund
1.2
Details

Update by user Jun 15

Shipped it back on June 14th 2019 had to pay 2 day shipping because customer service rep said the RA number expires and if they dont recieve it back before the return number expire's they will not cancel your order. And after they recieve it back it is up to them if...

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Review
#1559496 Review #1559496 is a subjective opinion of poster.
Service
Luminess Air Airbrush Makeup System Free Trial
Pros
  • Size
Cons
  • Out forty dollar was mislead didnt work like they say
Reason of review
Bad quality
1.0
Details
I started getting many charges i didn't sign up for. I had the 60 % off deal, so when i talked to customer service, i was even willing to admit i misunderstood the charges and was still willing to pay the $30 "processing" fee and then $39.99/month for three months, but...
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1 comment
lolaismydog
#1652438

THEY ARE SURELY A SCAM - CANCELLED THEM BEFORE I GOT MY TRIAL THEY INSISTED I HAD TO ACCEPT IT TO RETURN IT - NOW THEY WANT ME TO PAY TO RETURN IT - NOT DOING THAT IT WOULD COST ALMOST A MUCH - THEY I CHARGED IT BACK WITH MY BANK. NOW THEY ARE THREATENING ME WITH PUTTING ME INTO COLLECTIONS.

WOW I AM SCARED - BIG BAD SCAMMERS TRYING TO COLLECT - MAKE A COMPLAINT WITH FTC - WILL BE ON BBB SOON AND YELP OH YEAH THEY SAID THEY WOULD GIVE ME $10 TOWARDS THE COST OF THE RETURN - PAY FOR THE TOTAL COST YOU SCAMMERS!!! GOOD LUCK TO YOU - I GUESS YOU SCARE PEOPLE INTO PAYING BUT IT WON'T WORK HERE NOT SCARED AND WILL HAVE IT REMOVED IF I SHOULD HAPPEN - THEY DO NOT KNOW WHAT AN INFORMED CONSUMER CAN DO - WISH TV WOULD STOP RUNNING THEIR SCAM OVER AND OVER.

Review
#1480743 Review #1480743 is a subjective opinion of poster.
Service
Luminess Air Airbrush Makeup System Free Trial
Cons
  • Eveyrthing
Reason of review
Pricing issue
Loss
$90
Preferred solution
Full refund
Tags
  • Scam
  • Multiplying Charges
1.0
Details
Ordered the 30-day money back guarantee trial kit for $19.95, plus tax, shipping & Handling. Came out to $27.94. Got the confirmation email. Saw on the email that I would be charged additional $39.95 + tax, shipping & handling 3 more times for my "club membership". I...
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1 comment
lolaismydog
#1652435

HAD A SIMILAR EXPERIENCE CHARGED IT BACK WITH CHASE BANK NOW THEY ARE THREATENING TO PUT ME IN COLLECTIONS FOR THE TRAIL WHICH WAS ABUT $28 WHAT A SCAM I HAVE FILED A COMPLAINT WITH THE FTC AND WILL YELP AND BBB THEM ONCE I FINISH HERE

Review
#1480721 Review #1480721 is a subjective opinion of poster.
Service
Luminess Air Airbrush Makeup System Free Trial
Cons
  • Are no upfront with their terms
Reason of review
Poor customer service
Loss
$28
Preferred solution
Full refund

Contact Luminess Air Customer Service

Mailing Address:
Luminess Direct LLC
12802 Capricorn
Stafford, Texas 77477
United States
Phone:
(888) 793-7474
All Luminess Air Contacts

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Luminess Air reviews

Luminess Air - Liar and rip off

1.0
Details
So expensive and such a liar. They said they sent the items to me less than a week from ordered and then when I tried canceling the order within 30 days trial, they said it was past 30 days when I only had it for 2 weeks. They also charge you membership fee over $30?wtf. You paid the $20 at first then $60, $70, and more? How much is the damn thing and why cant you accept the return no queation ask like you advertise?. ***
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Review
#1471770 Review #1471770 is a subjective opinion of poster.
Service
Luminess Air Airbrush Makeup System Free Trial
Reason of review
Not as described/ advertised