Product: Luminess Air Airbrush Makeup System Free Trial Clear all filters (108 of 108 reviews match)
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1 comment
1.5
Details
The special half-price offer of $19.99 for their airbrush system is not the only charge they will hit you with. Be aware that you will be charged at least twice that the following month, whether you order their makeup or not - something I was NOT aware of! The other...
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Anonymous
#1715130

When Queen Elizabeth I died they scraped over 1/4" of makeup off of her face to make her deathmask.

Author
Service
Luminess Air Airbrush Makeup System Free Trial
Pros
  • Misleading commercials
Cons
  • System difficult to use
  • Hidden cost not being told upfront
  • Makeup is orange in color
Reason of review
Return, Exchange or Cancellation Policy
Loss
$64
Preferred solution
Full refund
Review #1581911 is a subjective opinion of poster.
0 comments
1.8
Details
Frankly, I love the Luminess Air system and the makeup, and don't want to return it. My issue is that they keep screwing me around and charging my credit card without giving the benefit of additional product. I am paying bills off and after spending 45 minutes on the...
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Author
Service
Luminess Air Airbrush Makeup System Free Trial
Reason of review
Poor customer service
Loss
$35
Preferred solution
Honesty about how much and when my account will be charged. I have mouths to feed and unexpected expenses means everyone goes hungry.
Review #1581871 is a subjective opinion of poster.
0 comments

Luminess Air - I was unaware the trial was only 30 days...

3.1
Details
and I'd like to return the product. It's only a couple of days after the 30 day ark and is in great condition. .Please help me return this for a refund asap. Thank you, Victoria Rojas
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Author
Service
Luminess Air Airbrush Makeup System Free Trial
Pros
  • Discounts
Cons
  • Unprofessional staff
  • Being overcharged
Reason of review
Return, Exchange or Cancellation Policy
Loss
$123
Preferred solution
Full refund
Tags
Review #1572990 is a subjective opinion of poster.
0 comments

Luminess Air - Not worth anything

Ordered in Feb. I have 2 of their compressors and 3 of their stylus and none of them work nor have they ever worked. They extended my trial period several times because they didn't work. It's not worth the effort. Made several payments and bought make-up and all for nothing They want me to send everything back but I am not because I have been out more money than I should have been due to the worthless JUNK I received and have no intention of paying one more cent out of my pocket for this LOUSY JUNK
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Author
Service
Luminess Air Airbrush Makeup System Free Trial
Reason of review
Bad quality
Review #1571804 is a subjective opinion of poster.
0 comments
1.0
Details
They charged me the initial charge as advertised then a couple of weeks later another $49.95. Then a month later $100 in one day in 3 separate charges. They won't allow you to cancel and return. They just keep offering auto ship for cheaper and longer frequency. The...
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Author
Service
Luminess Air Airbrush Makeup System Free Trial
Reason of review
Return, Exchange or Cancellation Policy
Loss
$200
Preferred solution
Full refund
Review #1568263 is a subjective opinion of poster.
0 comments
1.2
Details
Bought the air gun make kit. Got it today tried for several hours, the makeup would not spray out right, not even close to what they advertise. Called to get a return number, thought I would get my trail money back, not only am I not getting it back it cost me more...
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Author
Service
Luminess Air Airbrush Makeup System Free Trial
Pros
  • Size
Cons
  • Out forty dollar was mislead didnt work like they say
Reason of review
Bad quality
Review #1559496 is a subjective opinion of poster.
1 comment
I was eager to try the system and products. I placed the order on 4/28/19 with high hopes. I watched no less than 30 YouTube reviews, taking the good with the bad, and made an informed decision to purchase. I watched the DVD, the APP tutorial and online tutorials –...
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Anonymous
#1694771

Thank you to everyone for saving me this expence. Had a similar scam drain $54 from my account every month for over 3 years before I changed my accounts and bank enough times ...

Author
Service
Luminess Air Airbrush Makeup System Free Trial
Review #1541197 is a subjective opinion of poster.
0 comments

Luminess Air - Rip Off Artists

I'm trying to return an unopened, never used machine. It look forever to get someone on the phone. Rep had a very strong, difficult to understand accent. He was obviously just reading from a script. I was finally able to get return instructions, with all sorts of caveats allowing the company to continue billing me--and no refund of original purchase price. Postage at my expense. Do not conduct business with this company! It's bad news.
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Author
Service
Luminess Air Airbrush Makeup System Free Trial
Cons
  • Anything about the product and especially the ser vice
  • Unauthorized billing
Reason of review
Poor customer service
Preferred solution
Full refund
Review #1524168 is a subjective opinion of poster.
0 comments

Luminess Air - No 30 days free trial and stucked with charge even after merchandise return

It scanned consumers as there is no 30 days free trial as indicated in the Ad. I called as soon as I noticed it came with the commitment for 4 addtional installment from the invoice. I decided to return it right away which was within 7-10 days upon receiving it. Now I continued being charged for installment without product at hand.
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Author
Service
Luminess Air Airbrush Makeup System Free Trial
Reason of review
Return, Exchange or Cancellation Policy
Loss
$191
Preferred solution
Full refund
Review #1523093 is a subjective opinion of poster.

Luminess Air Products and Services Reviews

1 comment
1.8
Details
Company provided several phone numbers and then were not available to contact. When I fianally was able to talk o someone after listening to a recording for over 15 minutes I was told my cut off date to return the piece of *** sprayer had expired the day before (...
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Anonymous
#1682357

They threatened to report me to the credit' bureau. I called and told them I wanted to send back but I was too late. I cancelled my card so they would'nt charge me. Has this h...

Author
Service
Luminess Air Airbrush Makeup System Free Trial
Cons
  • Foundation did not match skin
  • Received for additional products that i did not order
  • Phone time and availability when i called
Reason of review
Poor customer service
Preferred solution
Full refund
Tags
  • Don T Buy This Scam
Review #1500086 is a subjective opinion of poster.