Product: Luminess Air Airbrush Makeup Clear all filters (123 of 123 reviews match)
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Luminess Air - EXPENSIVE

not honest about the price and I think the price is way too much!!!
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Author
Product
Luminess Air Airbrush Makeup
Reason of review
Pricing issue
Loss
$185
Preferred solution
Full refund
Review #1474168 is a subjective opinion of poster.
0 comments

Luminess Air - Expensive

did not tell the price for full amount just for that sale that day. not 8 payments of52.95 then 8 payments of 38.95 then 1.00 of 8 payments. it is not worth that amount of money and I would like mine cancelled now.
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Author
Product
Luminess Air Airbrush Makeup
Reason of review
Problems with payment
Loss
$185
Preferred solution
Full refund
Review #1474160 is a subjective opinion of poster.
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Luminess Air - Buyer Beware

1.6
Details
As with many other reviews, I also responded to a special $19.95 offer, only to find out later that I would be billed for 4 monthly payments of $39.99 to actually pay for the system. I called to cancel and received an email saying that all returns required the original packing slip or they would be returned, and that all original packaging had to be received or a restocking fee would be charged. How are they going to restock used makeup? Fortunately, I still had the original packing slip. We will see how the return process goes? To be on the safe side, I cancelled the charge card used. Such a disappointment.
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Author
Product
Luminess Air Airbrush Makeup
Reason of review
Pricing issue
Review #1473747 is a subjective opinion of poster.
0 comments

Luminess Air - Horrible Company with Horrible Employees - BAIT AND SWITCH!

1.0
Details
My 72 year old mother in law tried to purchase in kit for $19.95 plus three easy payments of $29.99 = $109.92. To date, they have charged her over $325. They refuse to take a return even though my mother in law has been in the hospital since this purchase and it is still in the box - because she is dying. Heartless scamming company - do not purchase from these people!
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Author
Product
Luminess Air Airbrush Makeup
Cons
  • Bait and switch and no returns
  • Multiple charging and misleading ad
Reason of review
Return, Exchange or Cancellation Policy
Loss
$339
Preferred solution
Full refund
Tags
Review #1464929 is a subjective opinion of poster.
0 comments

Luminess Air - Make up containers suck

2.9
Details
The machine works great. Make up is good quality although isn’t what they say it is. My issue is I have wasted more than half of the product due to faulty containers. The makeup settles out. They even splatter all over you when you shake them to mix. I called customer service and I was enforced it was my error ( even though a bottle arrived packaged and spilled all over the box. It’s all about money and they aren’t cheep
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Author
Product
Luminess Air Airbrush Makeup
Reason of review
Not as described/ advertised
Review #1461975 is a subjective opinion of poster.
1 comment
1.0
Details
i sent my airbrush kit two weeks after i ordered it. paid cash. I sent 12/23/18 check 3 weeks later they say they never received it. that is a lie ! it has never been sent back to me through the post office. Paid cash can't find receipt. asked them to check warehouse...
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Anonymous
#1697165

I would happily join in a class action suit against Luminesse Air. If you have already gotten a lawyer involved, please contact me at stinelenette@gmail.com... it takes two to...

Author
Location
Stafford, Texas
Product
Luminess Air Airbrush Makeup
Reason of review
Return, Exchange or Cancellation Policy
Review #1460717 is a subjective opinion of poster.
0 comments

Luminess Air - Defective product

1.8
Details
Finally read instructions and had extra time to try out my machine for the first time and it didn't work. It does not airbrush any makeup. I expected much better quality for the total of $200 plus I'll be charged. I'm disappointed and hope that the company will make it right.
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Author
Product
Luminess Air Airbrush Makeup
Reason of review
Damaged or defective
Review #1455010 is a subjective opinion of poster.
0 comments

Luminess Air - Awful awful no service or communication after sucked in

1.0
Details
I need to return my Luminess I have to have a RA authorization and cannot get ahold of anyone I sat on phone for 35 minutes with no response so now I am waiting for a return call which I feel will not be coming. This is the worst service I have had on any product and it doesn't work it takes a whole tube of makeup just to do one face. machine is broke or it is bad product Sharon Anderson pkg reference 12941566 invoice # 15388521 custumer #2895398 if you read this Luminess please contact me I don't know how else to get ahold of you......very upset and angry frustrated and disappointed
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Author
Product
Luminess Air Airbrush Makeup
Cons
  • Credit card fraud
  • Anything trying to get return authorization
Reason of review
Return, Exchange or Cancellation Policy
Loss
$300
Preferred solution
Full refund
Review #1448258 is a subjective opinion of poster.
1 comment
1.7
Details
This company is a fraud!!! I paid for an airbrush system and nothing was included that was promised. The only thing I got was the system. No foundation, and nothing else promised. It’s not even listed on my packing slip but it is on my receipt. Now they refuse to issue...
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Anonymous
#1622106

So So glad I didn't order from you. You should be ashamed to take advantage of people. You will get your in the end. God Wii make sure if it.

Author
Product
Luminess Air Airbrush Makeup
Reason of review
Not as described/ advertised
Review #1437715 is a subjective opinion of poster.
0 comments

Luminess Air - Thank you for all your comments!

I'm glad I decided to take a look at the reviews before placing my orders. Thank you for saving me the headaches.
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Author
Product
Luminess Air Airbrush Makeup
Review #1406142 is a subjective opinion of poster.