Product: Luminess Air Airbrush Makeup Rating: 1 Star Clear all filters (60 of 133 reviews match)
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Luminess Air - Horrible unsafe product--please read.

1.0
Details
I purchased this product. After using it once my face broke out in red hives. I gave it to a friend who is much younger than I am and her face became so red and irritated that she had to go to the emergency room. The product was tested and found to contain so much harmful bacteria that it could cause infection. Please do not use the tubing or the liquid makeup. It is not safe. They will not give you a refund so just throw it out. I am a nurse and it is not safe to use on skin.
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Review
#1680372 Review #1680372 is a subjective opinion of poster.
Product
Luminess Air Airbrush Makeup
1.1
Details

Update by user Sep 16

and.... your money back guarantee doesn't exist.You never get back your original investment of 67$.

They do everything you can to charge you as much as it would cost to make all the payments.

They will give you longer to pay it off. But make no mistake,they are not...

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1 comment
SourTarantula491
#1748576

In addition, they claim money back guarantee.. Well, surprise, no they don't.

They don't give you your up front payment of 67$. They just cancel future payments and monthly shipments. You still have to mail it back at your own expense and lose the 67$ just to return your money back guarantee purchase.

I called them and they told me to read the FINE PRINT. I guess it was extra fine.

Review
#1655157 Review #1655157 is a subjective opinion of poster.
Product
Luminess Air Airbrush Makeup
Pros
  • Misleading commercials about what you pay
Cons
  • Poor customer service follow-up
  • Return policy is ridiculous
  • Too many to list
Reason of review
Return, Exchange or Cancellation Policy
Loss
$200
Preferred solution
Full refund
Tags
  • luminess products and employees
  • Luminus Air Scam
  • Luminess Air Complaint
  • Misleading Commercials About What

Luminess Air - Read the every four months product despite cancellation! That you don’t know anout...

1.0
Details
I cancelled product, Returned same. Four months later, billing for unreceived product despite cancellation, Not about product, the color was not of my liking. i have NOT used the sprayer again. This is about billing practices. Today customet rep wad able to tell me about my call in MARCH AND ONLY when I PRESSED for an answer (rep MARCEL); no disclosure at the time that I would be billed AGAIN. He was HARD CORE SELL, but I didn’t want to keep trying to blend a Color! Interesting..,you cannot submit unless you agree to their terms!
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Review
#1651987 Review #1651987 is a subjective opinion of poster.
Product
Luminess Air Airbrush Makeup
Cons
  • Cancelled
  • Cancelled still got billed
Reason of review
Return, Exchange or Cancellation Policy
Loss
$100000
Preferred solution
Full refund
Tags
  • TOTAL SCAM
1.0
Details
Ordered luminess air for anniversary special “$19.95”. That was a joke! When I called to cancel, I was told it would be $57.95. I said what happened to the $19.95, well you ordered a couple extras which brought it up to $57.95. I said why wasn’t I told that. I asked...
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1 comment
Anonymous
#1741568

Lmao just read what you purchase, if you get extras is because you agreed!

Review
#1630584 Review #1630584 is a subjective opinion of poster.
Product
Luminess Air Airbrush Makeup
Cons
  • Price fraudulent return policy
  • Lack of stating the truth up front
  • Price
Reason of review
Return, Exchange or Cancellation Policy
Loss
$5795
Preferred solution
Full refund
Tags
  • TOTAL SCAM

Luminess Air - Frustrated Customer

1.2
Details
I am truly frustrated with the AIr Brush System I received, I will have to say the stylus just sputters and spews. I have had this system maybe 1 1/2 years and only have used it three times. This began the second time I used it. I have followed all the videos recommended by the company to fix the problem. Its actually worse after taking apart and cleaning as recommended. Not to mention when I took it apart the first time 2 springs came out, yes two and im pretty sure as to all the info. I have gathered online from the company its suppose to have one spring, and I guess this attributed to the second problem, a loose trigger and lever. Im guessing because I could only get one spring fit back in the stylus.
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Review
#1627377 Review #1627377 is a subjective opinion of poster.
Product
Luminess Air Airbrush Makeup
Reason of review
Bad quality
Preferred solution
Let the company propose a solution

Luminess Air - *** equipment

1.0
Details
They sent me their stuff the air gun kept on jamming up when I sent it back to them they said it was defective they sent me another one guess what same thing so when they got the gun the second time and they told me that I said I just want to cancel and send all my crap back
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Review
#1626550 Review #1626550 is a subjective opinion of poster.
Product
Luminess Air Airbrush Makeup
Cons
  • Customer service does not listen
  • Horrible service
  • Time wasted
Reason of review
Poor customer service
Loss
$200
Preferred solution
Really not sure how do you solve a waste of my time
Tags
  • Don T Buy This Scam

Luminess Air - Luminess

1.3
Details
I ordered off the commercial thinking it would be 29.99. That is the only payment mentioned in the commercial and on their site from what I could find, and I should NOT have to hunt for the price EVER. This was supposed to be a birthday present for me from my fiance and now I'm going to cancel it, they're taking his money with a load of *** scams. Definitely going to find out if this is even legal. They do not advertise the true cost, so legally don't they have to give you the product for the advertised price? That's what in-person retailers have to do.
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Review
#1555204 Review #1555204 is a subjective opinion of poster.
Product
Luminess Air Airbrush Makeup
1.0
Details
I actually love the air brush and the make up, it does take ten years off my face, and being 54 I like anything that will do that. That said however, their customer service SUCKS!!! and you would think after over a year of customer complaints about the bottles breaking...
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Review
#1549642 Review #1549642 is a subjective opinion of poster.
Product
Luminess Air Airbrush Makeup
Pros
  • System and the make up
Reason of review
Poor customer service
Loss
$140
Preferred solution
Let the company propose a solution

Luminess Air - JUST BY WATCHING THE COMMERICAL

1.0
Details
ONE THE COMMERCIAL CLAIMS ABOUT MAKEUP BRUSHES BEING INFEST WITH GERMS BUT DOES NOT SHOW HOW TO CLEAN IT AND THE WATER TEST YOU SEE THEM DROP THEIR BRAND IN THE WATER BUT NOT THE STORE BRAND BESIDES LIQUID IN ANY WATER WILL DISSOLVES THEY ALSO HAVE NOT AROUND FOR 25 YEARS OR EVERY WOMEN IN THE WORLD WOULD HAVE TRIED BY NOW AND WHAT IS TO SAY WE JUST GO BY AN AIRBRUSH BUY LIQUID SILK MAKEUP I AM SURE REVLON MAYBELLINE AND THE REST HAS IT I AM SURE I CAN GET THE SAME RESULTS
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Review
#1546135 Review #1546135 is a subjective opinion of poster.
Product
Luminess Air Airbrush Makeup
Reason of review
COMMERCIAL
Preferred solution
Full refund

Contact Luminess Air Customer Service

Mailing Address:
Luminess Direct LLC
12802 Capricorn
Stafford, Texas 77477
United States
Phone:
(888) 793-7474
All Luminess Air Contacts

Luminess Air Reviews

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Luminess Air reviews
1.0
Details

Update by user Jun 23

Luminess has not contacted me nor reimboursed me for returning their rubbish. The TV advertising is totally misleading and dishonest.

Original review posted by user May 24

.On the strength of Luminess Air advertising on tv, and a google search on the company which says Quote: ":What is the full price of...
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Review
#1541775 Review #1541775 is a subjective opinion of poster.
Product
Luminess Air Airbrush Makeup
Reason of review
Pricing issue
Loss
$102
Preferred solution
Full refund
Tags
  • scam luminess